Hungry Howie's Pizza & Subs — Restaurant in Florida

Called in at 8:26pm, was placed on almost a minute hold before the woman came back. I proceeded to ask if they were still taking orders, she said yes, so I stated I would like to place an order and said "one second" when she asked what I would like at which time she then hung up on me. I called back 12 times before deciding to drive up to the place. One of the women then stated they already had their oven off for the night and they shut it off at 8:30 and unplug the phones. She argued they have other customers they have to take care of and they don't have time to be placed on hold for 2.5 seconds to verify all we wanted was a sub! Very bad business and they need new employees that value and appreciate their job. You are a place of business. If you close at 9, your ovens stay on till 9! Order would have been placed BEFORE 8:30 had she not have hung up on a paying customer, but being Halloween, I am sure they just wanted to get out of there so they started breaking everything down way before they should have and unplugged the phone so the owner couldn't see caller ID. Good thing my phone has my call logs with the time spent on the phone and every time called. The employees there are rude, hateful, and are driving cuatomers away. Had issues in the past where the same employees charged bank card $63 and change for 3 pizza's and had to call owner on that as well. Definitely won't go back unless owner is there especially since I had to drive all the way to Belleview to get...

The only reason why I put one star is because I had to and the Uber driver was very polite. I am extremely disappointed in my order. It has been year since I order from this pizza place. I places an order at 6:52 and did not get My oder until 8:35. I am aware that it takes time to get around here and that's fine. I would have even expected at an hour pasted but when that first hour came and went I began to get very upset. I had to feed my son something different because he was hungry and has to be up very earlier. At around 8ish I texted the driver numerous time with no response back. I then waited another 10 minutes and called his phn. He then told me that he could bot find me. I pinned the driver on my maps and sent him the exact location. Waited another 14 minutes for my food to get to me. It was 8:35 when my order was the almost to me. I git my order around 8:45. I will post pictures of the time I order to. The time it was delayed and the times that it took ti get to me. I will never order from this store again. I would like it if you would refund me my $24.68 because will never...

Called to order a large cheese pizza. Was hung up on after being asked to “hold on”. Thought whatever and went and ate elsewhere instead. 35 minutes later the lady calls me back asking if I’m picking up the order. I said “ma’am you hung up on me without confirming anything”, to which she began to argue that she did not hang up on me saying that she had to help other customers which is all good and well but doesn’t dispute the fact that she hung up on me without confirming my order. It would of took her all of 20 seconds to confirm my order is being prepped and given a price of which she did neither. Then to argue with me about what happened and blatantly lie is extremely unprofessional and disrespectful. How you gonna deny you hung up on me and then use other customers as an excuse, it doesn’t make sense. Won’t be ordering...