Subway — Restaurant in Florida

I stop in here often as it's just around the corner from my office. I typically have a very quick and friendly experience. This time was very different. There was only one gentleman working when there are normally 3 staff members. I asked a quick question regarding the specials and the gentleman quickly snapped that the special was no longer available. I asked may I have the new special ($5 Daily Deal) without a soda and he immediately said no. I asked may I have a bottled water instead and he just pointed to the coke fridge behind me without any words. As he was ringing up my order, he rung me up for the daily deal and cookies that I didn't order nor did I receive. He then swiped my card and tossed the receipt without asking. Needless to say, rather than attempting to rectify the situation, I simply said thank you and walked out as I felt it would turn into a bad experience. It's not about the $0.50 overage, but rather the customer experience. Although I'll continue to stop by, I wish this gentleman would treat me as the other staff members do every...

First store was closed 2 hours earlier when I ordered on app! Next day went for a refund next day, employee called manager and manager said she was in bed and I would have to return the next day when owners were there! She abruptly hung up. I asked for owner's number to resolve and employee called manager again and refused to give number. I then said I hope you will enjoy dealing with customer service and that she was rude in the way this was being handled! I came back the very next day again for my refund. The manager who was the one who responded previously to me the previous day was called to give my refund! She asked for receipt and as she gave me the refund stated, "Do us a favor and do not order any more sandwiches from this store." I then responded, I wouldn't and that this was why they're rated less than 3 stars on Google! BTW! The nite that they were closed at 5 pm., I then ordered the sub at the Dani Rd. Subway! They were empathetic, courteous, and truly professional and their sub was truly a...

Everything was perfect until i said i usually get a bottle of water instead of a cup of soda in every other subway and the guy said no, still was ok i could understand not all subways have the same policies, what i think was wrong is that he started talking with his friends in another language, i wouldnt mind if it had not happened in the exact moment i was telling him that, i felt he started making fun of me because his friends laughed and i couldnt understand a word. I repeat i dont mind people speaking their own language just try not to when u are arguing with someone, i speak spanish but never do when I'm arguing just to avoid this kind...