Subway — Restaurant in Florida

Absolutely atrocious service. I have never in my life gone into a Subway that bocks at the number of items you ask for. I walk in and am asked what they can get me I say 5-6 sandwiches and a salad as we are at the beach across the street. The girl looks at her co-worker as if I asked them to cook me a steak with sushi on the side. I ask her if that will be an issue, with zero response she starts pulling out the papers and asks me for all the bread the sandwiches will be on. I tell her one by one making sure I got what I needed. 3 women now come over and ask me each what I want on what and I’m like wow hold on please so I can keep up… first one moves the First Lady pills one sandwich as I’m still giving the meat selection for one and wants to know what toppings along with telling me my salad will be done later. I get through all the sandwiches and as they are wrapping them up I ask again about my salad and the lady asks where the salad bowls are. Proceeds to move me out of the way from where she was going to make my salad to move onto other customers (multiple), I said never mind I don’t need the salad I’ll just take my sandwiches that are now being put in a bag and are already rang up but they are trying to skip me and ring the other customers. I said never mind I don’t need this salad and she couldn’t believe that I didn’t want it. I checked out, grab my bag of sandwiches and the handles break. The same lady goes “oh did your handles break and your things went on the floor?” YES YES they did. I just grabbed my things and left. I travel the country for events and have seriously never in my life had service from a subway like this. Sad to say but I wouldn’t recommend it to anyone if they asked. Sandwiches are good but service...

Quite literally the worst subway I've ever been to. And I love subway. It's always fresh, always great service, pleasant atmosphere. Not the one by Jensen beach. As soon as me and my friend walked in, we were greeted by silence. The single customer service lady came up. I had to start the conversation. Ok, sure, I get it, I noticed a rush here earlier, maybe she's tired. No big deal. Totally understandable. At this moment it's just me and my friend. We wanted one sandwich to split. Got the ham and turkey stack. She kept rushing us. Again, sure, we were tired, long time in the sun after the beach. We told her this as a way to keep things light. She muttered under her breath and shook her head. Ok...? She asked us if we wanted condiments on our sub, we wanted just mayo. "That's it? Nothing else?" Uhm... Yeah? She seemed annoyed with our order. She never once asked about veggies. So we got no veggies on our sub. She also seemed annoyed that him and I were sharing a sandwich. We told her we were gonna be eating inside (we are waiting for our Uber) and she got pissed. We checked the time, it is not even 6 pm. The store closes at 9. So we weren't pushing closing time. We also asked for two LARGE drinks. She told us the large was too big for us and gave us MEDIUMS. We have been st the beach for hours, we are tired and thirsty. I was too tired to argue drink size. Our sub was dry as hell. The mayo was old, the meat was rubbery, and the bread was stale. She checked on us later and asked if our food was good. We just nodded and let it rest. Her reply: oh, really? Huh. WHAT DO YOU MEAN HUH? The whole time waiting we have been listening to the hum of old refrigerators and the subway...

This is a great place to work. The changes the company is making and the new food options are a plus, but there are some issues at this location that are of no fault of the franchise owner or the new manager who took over recently. We are very actively hiring and we need responsible, hard working people. Our staff is about 75% under 25 years old and we are trying hard to get workers with experience in any field - Subway is a relatively quick training ground however most of our applicants are still in high school. A strong work ethic is a must. I've been going to this Subway for over a decade now first as a customer and now as employee and things have definitely changed - some good, some areas still need work. But with your help we'll get there! Would you like to know more? Drop in on a weekday before 2PM and the manager should be in. She's the best you...