Wawa — Restaurant in Florida

This was a great location when they first opened but since pre-covid to now, it has been going down. Every time I visit, I am reminded why I take the extra time to go to another location over this one.

I place coffee orders online and it’s not made right. They just use regular or decaf and add flavoring thinking it’s the same as the flavored brew coffee. It is not, there’s a big difference. The mobile app order can say Hazelnut coffee (brew) and add half n half and they’ll make regular coffee and add hazelnut flavor and add milk. Don’t do this to your customers please, specific combinations have specific tastes so just make it as instructed. I once asked the staff member how it was prepped after so many mistakes and improper taste and came to find out it’s laziness regarding making another container of “Columbian” “Hazelnut”or “Cuban”. Disappointing.

I also decided to purchase the steel thermos/tumbler from this location because then my coffee would be for less. That’s how it was marketed when they first came out. There’s literally prices stickers by the coffee station that show the breakdown. Well, boy at register always charges full price and says no, that is the price and having a Wawa metal tumbler doesn’t make a difference so he can’t undo it. Very well, I trust the staff is trained and knowledgeable therefore as customers, we would appreciate the false advertising! Consistency would be nice but again and again, the only thing consistent with this location and the remainder of why not to waste our time coming for anything...

• I left this review at the wrong Wawa and I came to correct my review since it happened at this location * I have been in contact with corporate.

If I could leave this place zero stars, I would. The manager who is a big heavy set lady, is insanely rude which is an embarrassing reflection upon Wawa. this Wawa is located near a high school and they keep their cups behind the register which is understandable however given I am not a teenager, or kid, nor do I go to this Wawa ever I had no knowledge of the cups being behind the register so I had to ask and when I asked the “ manager “ who was at the register I was immediately given attitude as if I was a teenager asking to steal a cup any sane adult would not accept the disrespect and obviously would reciprocate that. she then proceeded to refuse service to me because she’s running her mouth and doesn’t like that I am responding back not settling for disrespect. while refusing service her exact words were “ get the hell out “ coming from someone who has worked in retail, there’s different ways you handle a situation especially if your stressing that your grown and old enough to be a mother like this lady was and if you cannot deal with being under pressure then a manager position is not for you. It’s unfortunate that Wawa allows, a ghetto unprofessional nasty individual as their manager. better yet, it’s sickening. Wish I would’ve got a name tag, but she had it covered.. so clearly this isn’t her...

JESSE MUST BE FIRED OR HELD REPRESONBILE. He discriminated with my son yet Chad who works there Aw EVERYRHINF My son went in to pull money out. The atm wouldn’t give him his money. JESSE who claims to run the store told him they have nothing to do with it call the card. He was extremely rude yelled at my son and told my son get out of the store. All when my 15 year old son literally had question my husband is Wayne Laporte my name is Sandy Collier. My son knows everyone that works there and has a good relationship and is never rude to them. For this man to be this rude. He deserves to be fired and putting his hands on a MINOR. I want cooperate to give me a call. He does not deserve to work there in fact anywhere with that attitude there were 4 witnesses that all saw who I will make sure my lawyer contact and pulled me aside outside saying JESSE was literally being disrespectful and threatening and telling my 15 son he’s going to call the cops don’t come back in his store. HE MUST BE fired or this is going all the way to cooperate oh wait it already yes good thing I got my son a recorder for his birthday to record the...