Lower traffic Wendy's with a modern layout, 3.5 stars, room for improvement but you'll get about what you'd expect from any Wendy's.
Temperature/freshness: fries hot, exceptional. Nuggets cool, beyond time spec in heating rack; stale. Sandwiches, average good
Customization: sandwich sauce subtraction 4/4 sandwich vegetable subtraction 5/4 inaccuracy of 1 extra lettuce subtracted. Sandwich sauce addition 4/5 one sauce missed all proportions of included sauces accurate nugget substitution, accurate. drink substitution, accurate.
Cleanliness: sweeping and trash pickup performed during visit, good to above average table wipedown during visit lackluster turnover time but good overall. Trash recepticals, good to acceptable
Utensils and condiments provided: dipping sauces, accurate and maximum discretionary utensils/condiments in self service, well stocked and ordered
Customer service/friendliness: good
Wait: time from order, average Time to order, low traffic at counter for dinner time, drivethrough appears average/good turnover, lower...
Read moreTwice we’ve ordered takeout on the Wendys App. The first order was for Dinner. I found the App very easy to use and I loved the custom options on each food item. My hubby had 2 double cheese burgers with extra pickles and onions plus a large fries. I had the 2 double cheese burgers with no bun, no ketchup, extra mustard, extra pickles and onions. Mine was also lettuce wrapped. The lettuce wrapped burgers were in little covered trays for easy eating. The food was hot and very fresh! This morning we had the new breakfast baconators on a croissant. They were excellent. The sausage patty was very rich and a little spicy. It had both American cheese and a Swiss cheese sauce, cook to order fried whole egg and a ton of bacon. It’s really filling and 1 was all I could handle. My hubby stuffed himself on 2..lol. We also shared a small order of breakfast potatoes That are incredible. Wished they were on the lunch/dinner menu. We certainly will be coming back again. Thank you Wendys on Sr 47 & Corey Place here in...
Read moreHorrible! As we walked in the floor was not only wet but SLICK and SLIPPERY! I had my service dog with me and I nearly slid right into a booth walking into the restaurant. It turns out one of their self serve drink machines was dripping and they just put up a sign by the machine but did nothing to stop the water from pooling all the way to the dining area. None of the drink machines had ice. None of the drink machines had decent drinks. We had to ask them to fill them behind the counter... which was better but still not good. My father got a water cup and the water had a yellow tinge to it. He couldn't even drink it! Then after 15 minutes of waiting we finally got our order... incomplete. Seriously? We wait 15 minutes for 2 cheeseburgers and 2 fries and they can't even get 2 fries in the bag? I had to get up and navigate the greasy, slippery, wet floor again to go get my semi hot fries and be ignored by staff for 3 minutes while I stood at the counter. If I could give them a -5 stars that would...
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