Wingstop — Restaurant in Florida

1 star

Terrible experience. I’ve tried giving this Wingstop multiple chances, but it’s consistently disappointing. You can place an order online and still end up waiting over an hour. When you get there, no one updates you or gives a time estimate. Staff walk around slowly, look miserable, and honestly act like they don’t want to be there. It’s exhausting to deal with after a long day—especially when you’re paying over $20 per person for food.

The wings can be great—when they get it right—but that’s about it. The online ordering system is a mess. They never seem to update the timing or status, so you’re left guessing. On top of that, the music inside is blasting, so loud that no one can hear each other, and employees are singing over it while people are just standing around waiting for their food. It’s chaotic and unprofessional.

If you don’t like your job, fine—but don’t take it out on paying customers. This location has become one of the worst experiences for...

Wing Stops are definitely hit or miss. You order online, says it’ll be ready in 20mins, you get there at 30mins, and still wait an extra 30mins for it to be done. I got used to that and knew from when I ordered it would be ready in approx. an hour. That’s how the one Bayou in front of the movies is. That’s how it was when I lived in Vegas.

Now this Wing Stop is different. Don’t know if it’s the time I order, or if I get workers that care when I order, but every time I order it’s ready when it’s supposed to be ready. Hell, I’ve gotten there before it says it’s ready and it’s already done. I hope this Wing Stop keeps it up, because they’re...

TERRIBLE CUSTOMER SERVICE, AWFUL MANNERS. Was very rude to my grandmother from the start, told her everything was confirmed in the bag ($80 order) We get home and TWENTY wings and 2 pc tender order are MISSING! Mistakes are fine, however, We call and tell them the situation and Quadarious acts like we are LYING. Says “what what do you want me to do”, “I handed yall 2 bags”. We had a large order. Obviously we don’t want to get in our car and drive 20 minutes back but YES we want the food we paid for. Huge inconvenience, lack of professionalism. The food here is not...