Baker's Drive-Thru — Restaurant in Fontana

Yesterday I stop at baker’s telling my buddy that this is a great place for some fast food and that they have great service but it was not like that at all they had really bad service my order was wrong and they over charged me I told the manager and she said it got fix the next day I checked my account and I was charged 72.73 instead of45.80 and I call so I can get my money and she said to call corporate to get my money that is terrible service beside being a thief taking people s money and refusing to give me my money back I won’t ever go back to this place if there in need of money they could just ask for it instead of stealing it won’t recommend this place to anyone until they change to honest good people

The owner reached out but didn’t reimburse my money I could imagine if they do this to 100 people a day how much they make in a month don’t recommend this place the owner is the same kind of people that work for him bad service and...

Wish I could give zero stars. This baker’s customer service is absolutely terrible. They failed to pack my entire order, forcing me to waste my time going back to retrieve what they forgot. Instead of apologizing, they had the audacity to get upset when I called to address their mistake.

To make matters worse, they tried to claim I never ordered an additional baker—despite it being clearly listed on my receipt. Yet somehow, I didn’t order it? When I pointed this out, the employee gave me attitude instead of taking responsibility.

Bakers, train your staff properly. This level of incompetence is unacceptable.

(Receipt 37 on...

Very rude employees manager is the worst always very slow service food is good but they are very slow and they always mess up my wrong and they forget to put my food in my bag always make sure you have everything before you leave because they can’t do refunds. This one employee was arguing with me in the drive thru I told her that I was missing a combo she said everything is in there but I said I check And I’m missing a combo would you like to check my bag and she gave me attitude telling me fine I’ll give it to you and I said of course you will because I don’t have it and I paid for it very rude staff worst bakers...