BIGGBY COFFEE — Restaurant in Fort Wayne

I dont like that in the drive thru they ask if we want to tip directly and not just press on the key pad or anything. One time they flipped me and my friends drinks completely combined the 2. I ordered the blended avalanche (peppermint and added the cold foam with extra syrup to make it sweet.) My friend ordered the smores blended with extra Caramel. And they put the extra Caramel and smokes graham onto my drink and make her drink just the basic smores. The first time we went drinks were also made wrong if we changed 1 thing. But they were still good and not too expensive. But the workers do ger rude when we say we dont want to tip...

Honest review of this Biggby? Number 1: My coffee tasted like dirty dish water.

Number 2: The lady working the drive through, and toaster, scratched her head after putting the bagel in the toaster then, handed a lady a drink touched that orange circle thing that your supposed to push up against with your hip, then touched 5 things and then went back to making that bagel without washing her hands or wearing gloves.

Number 3: The inside honestly looks and feels cheap the franchise owners clearly did not put any thoughts or work into making this coffee shop a third place.

I won’t be coming back...

I was so exicted to have a biggby open here because its 5 minutes down the road. The drinks and food are always good and the workers are friendly. However the service is very slow. I had a typical experience this morning pulled right up and ordered, had to repeat my order a few times cause they didn't hear me right. There were 2 cars waiting at the window in front of me. I waited in line for 15 minutes more than 5 of those just sitting at the window. I ordered one drink I don't understand why it takes that long. At any other chain by the time I pull up to the window my drink is ready or I may wait...