Happy Beans Roaster — Restaurant in Framingham

A friend bought me a bag of African coffee from this company, and I instantly fell in love with the taste. I’ve ordered several times without any issues, but on my last order, there was a mix-up—the description didn’t match the bag I received. When I reached out, they assured me it was the same coffee, but I still wanted to return it. After going back and forth via text on how that would exactly happen, the owner—who truly values customer service—personally stepped in and sent me two bags for free to make up for the trouble. Now that’s customer service! Huge thanks, and I highly recommend...

I've been buying Happy Beans coffee for 2 years now at the Copley Square Farmer's Market in Boston. It's some of the best coffee I've ever had, and I am pretty particular about my coffee. The owner, John, is incredibly knowledgeable and friendly, and always helps me pick out the right roast for what I'm craving. His coffee has become a staple...