Pegasus I Restaurant — Restaurant in Franklin Township

I maybe write one review a year, and I literally just left this diner. We got the worst table in the restaurant even though many were open, we were the very first table when you walk in the door, practically sitting with the register. Fine, we didn't ask to move, it was only a little drafty even though it's wet and rainy out. We were planning to be quick. The waitress (who was very, VERY sweet) saw that we were in a hurry and that I didn't look at the menu I just ordered buffalo chicken tenders and fries. My husband ordered a breakfast platter. When our meals came his was not hot, not cold but just kind of warm like it had been sitting out a while. And it had a small hair in which we didnt bother to mention be ause hed alreafy eaten half his meal anyeay. My meal? I got a plate of fries and a separate plate of 11 PIECES of chicken tenders. This was easily enough chicken for 3 people, maybe 4. And on top of that I don't know what kind of Buffalo sauce they used to toss the tenders in but it tasted terrible. I ate 3/4 of the smallest piece on the plate and realized if I don't send this back I'm paying for these, taking most of it home and eating these gross chicken tenders for the next 3 days as leftovers because I don't waste money or food. I HATE sending food back, I NEVER do it but in this instance I had to. When I said they were not good I also asked why is the portion so big and our waitress admitted that because it's dinner time she does not bother asking if you want the dinner size or the appetizer size, she just puts in the dinner size which is this enormous platter. Check padding??? She asked if I wanted anything else and I said no, I just ate the fries. They did take the chicken tenders off my bill, as they should have because I didn't eat them. Then my husband asked for an orange juice and she left to get it AGAIN without asking what size he wanted and when she returned he asked what size it was and she said a medium. Check padding #2. When I went to the register to pay I was feeling depressed and kind of gross after only eating fries so I got 3 chocolate covered strawberries to go. It's a treat and it's also fruit, so win-win. The person at the register asked if I'd like to tip on the card and since I only had large bills on me I said yes, she asked me how much I'd like to leave and saw me think about the tip for a second and she suggested that 20% would be $7 or $8. I nearly said yes when I realized she was trying to get me to tip on the strawberries I had gotten to go. CHECK PADDING #3. Beware of this place, be careful what you order, be specific about menu items and sizes and don't expect them to ask you, they will automatically try to...

Horrible take-out experience!! Ordered take-out on June 2022. Chicken Francaise to be precise. When I got home, I didn't realize that the sauce had spilled all over my car seat because the staff had not sealed the container properly. I called the establishment to speak with the manager and there was none. So I explain to a young lady what had happened & her response was that these things happen when you order take out at any place. Yes, go figure!!?? When I told them that I was not happy because my dinner was ruined and that my car seat had stains. The girl in charge was quick to judge and told me that they couldn't detail my car. In the first place, I had not asked for that. All I wanted was that my situation be corrected since I had no meal. As I waited for a response, they told me the manager would call me back the next day. They didn't call. So, I had to call them back 2 days later. When I called the manager asked me what happened and then said that the next meal would be on them. She took my name, my phone number and my address. I came back 3 months later, placed my order and drove for about 30 miles; so they could tell me that they remembered me but they couldn't find there slip and couldn't give me my meal!! I was and still angry because they had me drive a long distance to tell me this!! I have eaten at this place for many years, never had a complaint and the manager was aware of this. I will NEVER come to this place again. Such poor customer service!! Manager & staff should take a course on customer service & satisfaction. And don't be surprised if your place goes out of business. The Prestige Diner in Vineland is #1 in customer satisfaction, their menu has a wide selection to chose from and their meals are relatively priced...

Good luck all!🍀🤢🤢🤮We're out! Editing my last review from a 5 to a 1. Over the last year I guess I've noticed some changes in the restaurant but other than consistency and a hair here and there, nothing was too awful until last night. I understand businesses are dealing with plastic legislation & a different expense for a paper bag instead of plastic, but I was charged 25 cents for my to go Box. Was I supposed to carry my $30 barely eaten prime rib out in my hands bc it didn't fit in the tin we were "allowed" to have for free?? We spent $87 on dinner before our tip. We got 2 sodas, an Asian shrimp salad & mozzarella sticks for an appetizer. Then we ordered the crab bisque which was Brown and overly salted and quite gross actually. Our normal meals were chicken piccante and 24 oz prime rib. It must have been impossible to believe we would eat all of this food as there were only 2 of us at dinner. The 24 oz prime rib would not fit into the small tin the server was "allowed" to give us it barely fit into the plastic container we had to pay 25 cents for. We spent $86 & change on dinner and had to pay 25 cents for a Box to bring it home in. Are you serious???? We've been coming to this restaurant once a week for close over 2 years, ordering this same meal. You're off our list now. Over 25 cents. You're done. We spend about $500/mo at your restaurant. I hope that quarter was worth it to you. I know it 's going to save us a ton of money! Byeeeeee! Shame on you Pegasus. Robbing the people who kept you afloat though Covid..tsk tsk...