Main Street Diner — Restaurant in Franklin

The diner has an issue with closing early—or for days at a time—and not warning customers in advance. They rarely update their Facebook page about being closed, and when they do, it's never a day or two ahead of time. It's usually around the time they would normally be open.

When they post a sign on the door, it's the on the day they decide to close, never ahead of time. We've wasted a lot of gas this year to drive out there only to learn that they're closed, and their social media pages don't say anything about it.

Phone calls have gone unanswered even when they're open, so that isn't a reliable option. They need to hire someone who can manage their social media pages and post closing times in advance.

The few other restaurants in the area have gotten a lot of business from us this year due to the diner's failure to stick to the hours and days of operation that are never...

Absolutely horrible, twice now I have had bad experiences with this restaurant. First was me and my coworkers did a order and picked it up to take it back to work unfortunately order was incorrect (we should have checked) second two of the burgers we raw in the middle and not just a little pink but completely uncooked raw.(Didn't call and complain or ask for refund) Second time me and coworkers went and sat in and ordered, waited 1hour and 30 minutes to not only watch all of the people walk in get food and refills before us but then got attitude from 3 employees and when asked for an manager the cook comes out aggressive and blaming that we had to big of a order(8 people). No one spoke rude or ugly, just wanted to understand why this is such a problem. Cook also argued with 3 customers! Just crappy so my solution is I just won't come back again😁no need for...

The food is ok. The service is not. I've actually had one waitress who really seemed to care that I was eating there. I understand that help is hard to find. The thing that has made me go to other restaurants is the fact that when you call to ask for the lunch menu (maybe you could post the daily menu on facebook or your website, if you have one), IF THEY ANSWER,and that's a big if, they tell you to hold and lay the phone down, never to pick it back up. I can tell you that they miss out on a bunch of money just because they do this. I have decided to eat in Carrollton or Newnan (yes it's a 30 minute drive but at least you get good service) so, if you have nothing to do, eat here, otherwise go somewhere else. Evidently the...