Maria's Pizza Freeport — Restaurant in Freeport

March 17, 2020

My husband and I wear hungry, he wanted Subway but I wanted something else.. Subway was closed, secretly I was happy because honestly, I’m really burned out from the little cold cuts and salad between my bread. Don’t get me wrong, I do like sandwiches and I do enjoy Subway from time to time but this man can eat thee same food every day and I mean literally! Anyway, as he drove I began to ask questions like, why not pizza? Why not something completely different only I forgot about the huge limitations in the area. So he decided, KFC for dinner! I didn’t plan to cook nor did I want chicken from there honestly. I said, I’ve got coupons!!! So we turned around (did a u-turn). I didn’t want the pizza we had already, you know the first pizza we had in our new home but I said, “ole well, I said we’ll give them another try”. As we proceeded I saw something that caught my eye. It was a pizza with 3 toppings. We glanced at the menu after my husband asked a-few questions.. we were amazed by the information we received and was even more surprised by the appearance of the pizza, wings, and Maria’s sauce. Oh, it was Maria’s Pizza we ordered from and yes it was delicious! Everything was spot on basically except the temp of the food. I don’t know if “we’ll return tomorrow” like the cashier said but We WILL be returning customers, thank you for your patience, the useful information, friendliness, and overall the...

Second time I placed a delivery order in about a month or more. They can't get an order correct at all. Had to call back after placing my order to give my info for payment because they Never asked and hung up. Got the food delivered and Completely wrong. The guy that delivered it even remembered the screw up last time. We were very cool about it and said no problem your busy it happens. This last time around....Forgot it. We tried straightening it out with them on the phone only to get sworn at and hung up on repeatedly. Will Never order from there again. In times like this Nobody deserves to be treated that way when your trying to support a business. Not only did I lose out with around 80.00 for two delivery orders in a short amount of time we tip very well. So call it 100.00. Terrible customer service. If you don't like what you do or CAN'T HANDLE IT find another job. Don't take it out on the people trying to support...

Ordered a pizza from them for pickup, went to pick it up and headed home. Everything was great until I opened the box and started to eat when I realized it was missing one of the toppings I paid extra for. I then called and spoke to the manager and he asked me if I wanted it replaced. I was not able to drive all the way there to pick it up due to me having children with me and was never given an option of it being delivered so he then told me to call and they would get that replaced for me. It’s been a week since that day and so I called today sept 25 to see if I was able to receive said replacement and I was told I was a liar and yelled at for 10 mins by the manager himself. He was very rude, would not let me talk, and hung up in my face. I’ve eaten here for years and instead of making up for a mistake that they made I was yelled at and spoken to like a 2 year old. Will not be...