Hardee’s — Restaurant in Frenchtown Charter Township

01/19/2022 at 8pm. Had to stop here for the night and wanted a shower. Saw that Hardee's was open so was like what the heck let's grab a bite before the shower. Ordering process was decent. Sat down to eat and started feeling ill after my first bite of the chicken sandwich. Felt a little nauseous. So I sat for a few minutes and felt ok. Started to eat my onion rings and was disgusting. I only took one bite and threw it away. I thought maybe it was just that one so started to eat a second one.... nope not good. Threw a third one away due to that being burned. They didn't fill the box up in the first place, but when I asked if I could trade the onion rings for something else the "tough guy" "MANAGER" says "What? Did u eat half of them and say you don't like them?". I'm like you didn't fill the box up in the first place and only trashed 3. Can I get an apple pie instead? I think (I'm pretty sure) he was trying to "puff his chest" in front of the female workers because when he approached me he was like ya she told ME your situation because I'M THE MANAGER!! I felt insulted and was pretty upset that the Kool-Aid Man that was hit by every branch of the ugly tree on his way down would even talk to a customer like that. OWNER: I wouldn't have this guy representing your store. He was also in the back (and I heard him clearly) bragging how he told another customer off that called in. Have...

Was excited to try this new Hardee’s, even made a trip out of my way to visit since I had a coupon for a free small fry and small drink with purchase of ANY 1/3 Thickburger at regular price. Ordered the 1/3 Mushroom and Swiss Thickburger and asked for the small fry and drink as I presented the coupon. First girl at the register was too confused, so she asked the female employee next to her. Was told it “had to be the Thickburger”. Umm, it IS a 1/3 Thickburger? So the manager walked up and again tried saying it didn’t qualify. “I don’t understand why it would say ANY if it meant you only had one option”, I said. After all, I was going to spend more on the mushroom and Swiss than a regular burger. He became upset and said “Just....what are you wanting to do?” Told him AGAIN and he rang it up, all while his employees were rolling their eyes at each other. Guess I was out of my lane in their opinion by asking to use a legitimate coupon. Screw you!! Giving two stars because I like Hardee’s food. Just hoping I didn’t get “special sauce”...

I swear the lady didnt know what a plain biscuit was. Okay, so I go in for breakfast and ask for a plain biscuit, and the lady at the register says "So no bacon, ham, or sausage?" And I tell her no just a regular plain biscuit. She then proceeded to ask me if I wanted it on a croissant and again I told her that I wanted just a biscuit, a plain biscuit with nothing on it by itself and then she rings me up for an egg biscuit with cheese I never said egg or cheese I said a plain biscuit so my mom questions "uh that says egg and cheese" and the lady was like "yeah?" And then I proceed to tell her AGAIN that I wanted a plain biscuit. Finally after all that she got help to figure out what a plain biscuit was on the menu but I've never met someone who couldnt comprehend what a plain biscuit with nothing on it was. It was frustrating but too ridiculous...