Port of Subs — Restaurant in Fresno

Ordered 3 sandwiches for delivery. We spent $50 and every one of our sandwiches was made wrong. Missing the main protein on two sandwiches, missing sauce, missing two types of veggies on two sandwiches, got a veggie we didn’t ask for on one. Called the store and they said they had no way to refund us for the wrongly made sandwiches. Had to tell them that I could have at least gotten a phone call that certain veggies were not available. No manager available to speak to. Never got a refund and was told I could drive over to get new sandwiches. That’s it.

Update: I added a star because the employee responsible reached out personally and tried his best to make things right in whatever way he could. He did not have a manager present but found a way to refund us for the order that was made wrong. He kept in contact with us and made it right with whatever means he had available. Overall the food is good and we always enjoy the quality ingredients from port of subs over other sandwich shops. We appreciate the employee reaching out and correcting the issue. We’ll...

Either they need to update their hours of operation or just simply take it out. Says it closes at 8pm and when I got there at 7:30ish, the lights still flashing fresh slicing, fresh sandwiches, but when I was waiting patiently about 2 minutes then trying to look over the counter to see if there's anybody that can help me, the 2 employees at cash register who saw me come and waited the whole time didn't say anything until I leaned forward. They both told me that service was closed about 30 minutes ago and I was like it's not even 8pm yet so they're saying it was closed since 7pm already? Either that or they're just lazy. They both continue to watch some videos in the phones together. I got...

Our business orders from you all the time and have it delivered. We have been waiting for our delivery and I had to call your business only for you to say that you cannot deliver. Very bad business ethic. Will not order from you any...