Shipley Do-Nuts — Restaurant in Galena Park

Where do I start! Let's start with the HORRIBLE service from the drive thru employee. I decided to go get Coffee and a few Glazed doughnut, as I approach the window I can already see the drive thru employees face she look's upset that she has to be working on Sunday. I ask for a small coffee with cream and She gives me a look like I have just asked her for something out of this world, as I watch her she squeezes a drop of cream from a container and gives me a get the Hell out of here look wow I guess she does not realize her pay check comes from the customers that buy their products. Donuts were fresh no complaints on product. I believe this Shipley donuts is independently owned, bad Customer service can make or break your business as it is Galena park is a very small area so you have to work hard to keep every single customer coming back. I would have give this business a five star rating if it would have not been for t bf e female with the pick jacket at the drive thru making me feel like I was disturbing her she practically threw me out of the drive thru.. My tip to her find a job you enjoy and stop treating customers like their bothering you.. Never again will I make this place my stop I'm also posting this on sll my social media site's you just...

Just went there today 5/14/23 at around 18:40 hrs. I'm an Officer and went with my partner, my experience with the young lady attending was upsetting, she was rude, and the service she provided was poor, she made me feel like I was a burden for her. Shipley's management is responsible for her attitude, for one she was working alone, and two if you do not have the disposition to serve, you shouldn't be working in that capacity. There are many other donut places that provide a better product with a better service, sorry but I...

What is the point of the drive thru when they don't even pay attention to it? We sat there and the staff helped everyone inside even if they came in after we already pulled up. The staff looked at us multiple times and didn't even talk to us or anything. We waited the 15 minutes and they still helped everybody in the lobby and completely ignored...