Number 13 Prime Steak and Seafood — Restaurant in Galveston

Tonight I experienced the absolute worst service ever since coming here ! made reservations week before my birthday ;made special accommodations to be seated where I’m able to get the waterside view by a window for 2 . we arrived the host at the front was very nice and immediately I knew we were gonna have a nice dinner as she constantly emphasized my name as she addressed me as lovely Miss Stephanie . Eh wrong they wish me a happy birthday & proceed to seat us near where the waiters would have to walk back and forth to get pitchers the entire night at a 4 -5 person table . My boyfriend knew I would not appreciate the seating…so he pointed this out to them immediately & they were able to get us a 2 person table near a window 🪟 of course with the waterside view… as soon as we were seated our waitress asked us about drinks but didn’t necessarily offer us a name ; for starters, or provide us menus …. Although it was a full house other waiters were stepping in to offer their service ; & at one point the manger even came and adressed us which was ok I guess ; we waited for about what seemed very long 20 minutes before getting bread brought out to us… 7 of those minutes we waited on menus in which we should have upon being seated …. After 20 min pass they finally bring us bread , but when it came out it was soggy . This isn’t our first time coming here so we know the bread is to be soft on the inside and flaky on the outer ; we didn’t get that flake whatsoever . It was gummy ; even sponge like if you will ….a random waiter attempt to explain that’s how it should be … but when I opposed he understood & realized that it very well may have been undercooked . Anyways … my sparkling water came out ; I was offered limes or lemon ; the waitress never came back with them ; maybe 15-20 minutes after that my bf adv to the manger who was trying to “help” that I never got my limes, & order himself a alcoholic beverage; I told the manager no thanks to alcohol as I’m not drinking for personal reasons … all this took place before noticing the bread was gummy. ,..When the female waitress FINALLY comes back with the limes she drops them in my glass & scurry’s off to make her rounds to the other people who are dinning in …if you’re following it has been roughly 35 -40 minutes since we have been seated and no one has asked us if we are ready to order ..about 5 minutes later another waiter who’s seeming to have a nice accent asks us if we are ready to order (noticing our body language) I’m hungry at this point so we went ahead to order . My bf took this time to also tell them about the bread in which they took it back and adv that we will get fresh bread out & cook to perfection; I’ll have you know we never recieved the bread ; even though they were able to bring out my bf alcohol beverage promptly I’ll say about 6-7 minutes no more than 10 minutes waited about 15 more minutes that’s a total 20 more minutes tops & by now still no bread. So please understand I’m very dissatisfied at this point …I recap with my boyfriend how last time how we got a choice to also get salad or soup in which our waitress never even suggested . So when we saw her he called her over ; and asked her about the soup and salad . & her response was she worked there 10 years & that it doesn’t come with our food and that it’s a le carte & would be a seperate charge on our tab (like what) 😒; we are asking about this because we couldn’t get any bread in a timely fashion & additionally the point he was making is that the service wasn’t up to par ! Listen the service we got tonight compared to other times we have came was a complete disaster ! It’s Mother’s Day weekend my birthday is Monday ? We are visiting from DALLAS ! but like I said it was a full house ; but this place will not get a pass ! We were waiting a hour ! Went from being seated at 7:30 and left at 8:30 …..bf asked for the tab so we can pay for that drink being the only thing we received within that hour. He said it gave him heart burn anyways 🔥!...

We visited Galveston over spring break and tried out this restaurant based on the online reviews. It is not a place we would have found had we not done research online in advance. The front exterior is very unassuming and not what you'd expect for a higher end restaurant; however, upon entering the restaurant the atmosphere transformed. It was very nice and modern on the interior and very inviting. We did have reservations in advance. After being seated, we were given hot towels to wipe our hands...I didn't see this done for every table so unsure if it was normal practice to do this or they thought we needed it. I would have thought all tables would receive the service, if it was part of their normal practice. All of us received a popover with butter. Our 8 year old daughter loved it and they were delicious. On the food: we ordered a filet, truffle corn, wedge salad, shrimp & grits and our daughter ordered the 3 oz child's filet with fries. This is the first restaurant we've been to that had a filet option on the child's menu and we appreciated that. Some kids very much enjoy steak rather than the typical chicken nuggets and mac 'n cheese all the time. My husband's filet was cooked properly (medium rare) though it could have been seasoned better and did not have much flavor to it; however, our daughter's steak was not cooked properly. She also ordered medium rare and it came out all gray inside with no red/pink inside at all. My husband ate her steak and gave our daughter part of his steak to eat. She clearly knew it was not cooked correctly when she cut into it. We weren't going to say anything; however, our waitress came over to check on how everything was, so we told her the child's steak was not cooked properly. The restaurant managers came over and did apologize and removed the cost of the child's meal from our ticket (we didn't ask them to do that but it was a nice gesture on their part...we added that amount back in on top of the tip we gave our waitress). The truffle corn was amazing and we highly recommend that side dish. The shrimp and grits were solidly good, not the best we've had, but good. It is personal preference but I felt there was too much shrimp and not enough grits. The grits could also have been seasoned more as I could not really get any taste of the fontina and the cajun beurre blanc sauce on the side was very runny and buttery. The meal was on a plate with sides; however, with the sauce being so runny, I did not feel comfortable pouring it over the shrimp and grits...the meal would have been better served in an actual bowl. Our daughter ordered the smore's dessert. She thought it was fun to see it torched at the table; though she really didn't end up eating much of it. It was a little challenging to eat, the marshmallow was very hard to cut through (they only provided spoons to eat it with and it really needed a butter knife to help cut through it). We are still giving 5 stars. Nothing is ever perfect and sometimes it boils down to personal preference and taste. We would visit the restaurant again. Service was...

I always considered the number 13 to be lucky and after dining at Number 13, I have one more reason. Too often, I’ve gone to a steakhouse where they charge exorbitant fees in the promise of an exceptional experience, only to find the execution to be lacking. Number 13 did quite the opposite. I wasn’t sure what to expect from the humble location tucked away from the road. As I walked up to the door I noticed a lot of outdoor seating overlooking the marina but I opted to sit inside.

The inside of the restaurant is very clean and spacious with an elegance I did not expect. After being seated, water was brought to the table. Our waitress Irina G. was exceptional. Throughout the entire meal, she answered questions, made recommendations and anticipated our needs at the table. I don’t know if you can request a waitress when you go but I would definitely recommend her. She did an outstanding job.

I ordered a New Fashioned to drink. Woodford Reserve Bourbon, Amaro and Warm Spiced Apple Liqueur over a fat piece of ice combined for a strong but smooth drink with hints of fruit and caramel. I also had a Paloma which was also very good with a strong flavor underneath the grapefruit.

The food was amazing. Before I go into the main course, I have to talk about the bread. I don’t know who the baker is but give that person an award! I could have sat there and ate that bread and butter all day. The bread came out fresh, hot and still steaming. Don’t leave without trying it. It’s addictive. The Tropical Salad was a mix of baby bibb and arugula with chopped greens, oranges, roasted almonds, strawberries, goat cheese, and honey mango. Tossed in a champagne vinaigrette it was refreshing and delicious.

The main course was a 28 oz. 30 Day Cowboy Ribeye. At $113 it was worth it. The steak was tender, juicy and full of flavor. The size was also more than enough for two people. The sides were all delicious and perfectly complimented the steak. The Brussels Sprouts with pork belly bacon and golden raisins was incredible. The Sautéed Asparagus Béarnaise was exceptional and the Yukon Gold Whipped Potatoes could not have been better.

On the recommendation from Irina, for dessert the Warm Butter Cake really hit this meal out of the ball park! What a wonderful recommendation! Classic warm butter cake with a berry chutney and tres leches reduction. Topped with Madagascar vanilla bean and mixed berry gelato. Finished with roasted pecans this was a stairway to warm butter heaven.

I can’t say enough about the excellent food and the impeccable service. I would recommend this steakhouse to anyone for a fine dining experience without all the pretentious spectacle but still elegantly presented. If you live in Houston, it is worth the drive to Galveston for a weekend getaway meal that will leave you...