Sonic Drive-In — Restaurant in Garland

When this location opened they were great now with in the last month or 2 they have gone down hill BAD! Saturday I ordered on the app and went to pick up my order 10 minutes later. I get there and they couldn't find my order, when they finally found it they only gave me my drinks. When I asked about my 2 kids means and 2 adult meals they said oh yeah let me get that. I get the kids meals and then had to ask for my other 2 meals. They said oh yeah well we have to remake that....sat there for over an hour waiting for my entire order only for the manager to tell me I'm sorry we got confused and we are hoy. I get it but an hour!!! This location needs some major looking into because this is just one occasion over had here I won't even get into what happen tonight. I will start driving the extra mile or so to the one either in rockwall or off Broadway to get my food...

NEVER AGAIN will I buy from there. 1st time I went the burgers wore cold,sloppy, & odd tasting. Well the other day I was " why not? Let's give it a try" we went inside it was a bunch of Teeny boppers. Ok no big deal. They played around not doing their jobs. Talking about things that SHOULD NOT be talked about in front of customers. I asked for UNSWEETENED tea with leamon. Got tea with Lemonade. Waited 15 mins for them to fix it cause they wore to busy jacking around.I told them I was in a hurry ( mind you 15 mins to fix my tea)My stepson got a foot long and it was cold and said it tasted funny. It's a shame we won't be back cause I use to like the place. People don't have time to wait on clowns. You want a job? Then do it. Your taking my $...

This place is a damn joke. I ordered a small pickled fries and a small fry and queso. After seeing on my screen that my order was delivered i waiting about 4 mins and pushed the red button and said sorry I’m waiting for my order she said what’s your name I was like no I ordered and never got my food was told to wait a min it will be out. Waiting 9 minutes my food came out and guess what it’s cold I wasn’t going to say anything but then I asked for some queso which wasn’t on my fries. A young guy came out and said well ma’am it’s going to be a cost for your qeuso. After 10 minutes of asking for a manger one comes out. Says they did nothing wrong. Sad when paying customers have to make reviews for company’s to get a handle on this....