Me and my daughter ordered a pizza and were promised that it would be 12 slices. But, when the driver got here with the pizza, it was only 10! We called to let the manager on duty ,jessica, know. She told the driver to come all the way back to count the slices. Me and my daughter had to wait the whole time for the driver to come back (In the mean time, our food is getting cold.) They driver comes back and counted 10 slices. By this time the restaurant is closed. I called back and spoke to the manager on duty about my concerns. She promised me 2 free slices the next time we went to order a pizza. I then called jessica back one more time to make sure the 2 free slices would be put on my account. Called back this evening (February 4th) to purchase a order and redeem our two slices. The owner melissa answered the phone to say the manager jessica and the driver counted 12 slices that night. I went to tell them no they didn't, Myself, My daughter, jessica, & the driver, all counted 10 slices. The owner got really rude, telling me that they definitely counted 12 slices that night. I'm telling her "No, it doesn't make sense because I wouldn't lie over 2 slices of pizza when I am about to purchase a whole pizza.". Me and the owner went back and forth about the matter at hand. She even called the manager on duty jessica and the former driver to confirm what they told us. But, at this point I am very upset because the owner believes jessica and the delivery driver over the customer. Having to go back and forth with melissa the owner melissa was very insulting to my integrity. Why would I lie about 2 free pizza slices??? At this point, I will no longer do business with bc pizza in mcdonough georgia EVER AGAIN. And you shouldn't either! onwer melissa is rude abd the fiod was NOT that...
   Read moreReally 4.5 âď¸ Will we continue to come here, for sure! If you want some really great pizza, friendly customer service, dont pass this place up!!
Food: 5 stars: The food here is delicious. So far, it has surpassed my expectations for pizza. I am happy to find a small franchise to support like this. The pizza had the right amount of pull when biting, and the crust was cooked perfectly. A lot of times, you never know if it's going to be right, but this crust was spot on. They have a great lunch time special, and my first time visiting, I missed it by 20 minutes, as it ends at 2. I still ordered because pizza was what I wanted. We also ordered wings and fries, and my wings were cooked perfectly without me asking for them to be cooked crispy.
Service: 5 stars: We have now been back for a total of 2 times, and both times, the service and smiles that greeted us were a plus. The first time, there was a lady with short cropped hair and a cashier with braids in a bun. The second time, the same lady with shorter hair, a young man at the register, and another lady with longer brown hair in a ponytail prepping pizzas treated us with great customer service again!
Atmosphere 3.5 stars:
The trash can could be further away from the booth. Since we wanted to sit a booth and not the table. It was the only one we sat in since one was taken and the other two were dark. The lighting at some of the booths is really dim. Brightenđ the place up as much as the people who work here doâď¸! That's why we didn't sit in those. Also, the crushed red pepper in the shakers might need to be changed. It could have been our booth in particular (it took a lot of it to make my food get the heat, it wasnt as spicy as it...
   Read moreI decided to try this place to satisfy a pizza craving. It was about 10+ miles away but since they advertise deep dish, which no one on my side of town serves, I decided to give it a try. To my dissapointment, the menu is controlled by out of state corporate but this location does not serve deep dish. I was told because it is too hard to get out of the pan. ??? Instead, I decided to try the keystone crust which is a pizza with a top crust as recommended by a customer checking out. Essentially it's a stuffed pizza. Bad decision. Their bread to ingredient ratio was way off. The last 1/3 of the pie around the crust was a double layer of just bread. There should have been at least double the ingredients. There also was barely any sauce. Their regular crust pizza may be ok. When I removed the top layer of crust, it tasted better. My medium size was probably more akin to a small with extra bread toward the crust. Since I had driven a ways, I decided to try their wings as well to enjoy later. They were small and of average quality with no celery. The staff was very nice but what I ordered wasn't up to par. I was also informed that they don't serve Alfredo pasta which is also on the menu. If you decide to try this place, you may want to call to confirm that they serve what you wish to order before making the drive. I do not recommend the keystone crust unless you ask to pay for more stuffings and if you are a sauce lover, you may want to ask for extra on the side. If I'm in the area I might try this place again but I certainly won't go out of my...
   Read more