El Kiosco Mexican Restaurant — Restaurant in Georgia

Don't go to this restaurant!!!! The management does NOT care about their customers enough to even mail a debit card they forgot to return! So, I was visiting Thomson GA for a GNCC motorcycle race 10 days ago. While I was there I went to El Kiosco restaurant with 4 other GNCC friends on Saturday night. The food was adequate, the service was adequate, and the cost was OK. I paid with my debit card (and left a 20% tip) but didn't leave the restaurant with the card. And yes, it was my fault for not making sure I had my card and I accept that responsibility. But...we were actually in the parking lot talking for at least 10-15 minutes. The cashier would have certainly discovered they didn't give me my card back and maybe they could have come outside to look for me. They didn't which is fine. I get they were busy. So, when I returned home to NC on Sunday and realized I didn't have my debit card. I called my credit union and they told me the last place I used my debit card was at El Kiosco restaurant in Thomson, GA. I called El Kiosco and sure enough they do have the card. The person I talked with (a female) assured me they would send my card to me in the mail. I gave her my address (I had already put a hold on the card btw) and waited. Fast forward 10 days and NO CARD in the mail. So I call again and I believe the same female answers and hands me over to the manager. He is blatantly terse and somewhat rude. He made it obvious he didn't give a $4@% about helping me out. He said "Oh yea, we still have your address but he refused to send me my debit card. I told him I was a good customer who would have gone back to this restaurant but after he refusal to help me with my card I am posting here on Yelp to let everyone know just what kind of management is at this restaurant. So now I have canceled the card and will get a new card with a new number in the mail. It is a hassle but I have no choice. Why can't people in this world help each other instead of making others lives more...

When the restaurant in Thomson and Grovetown first open they were great and my wife and I have been going there for years how would always speak highly of it and it used to be our go-to place but here recently the food and the service has been very Slack and for instance we ordered the fajitas texanas for 2 which comes with steak shrimp and chicken onions bell peppers tomatoes but this time we only got three shrimp 2 split between two people not enough onions to put on one fajita and a lot of zucchini and squash that has never came with our plate before so the quantity of food has gone down the quality of food has gone down and the quality of service and cleanliness has gone down and unfortunately we will not be returning to these restaurants and I only give them three stars because of our past experience used to be so great and it saddens me to give them...

My wonderful friend decided to take me to lunch yesterday. We both wanted go to a place we never been before so we went to Thomason. We ended up going to El Kiosco. To start off the service was good the waitress came and asked us what we wanted right after we sat down. We both ordered a water and it was terrible tasted like lead. So she asked for a sprite and I got a margarita. She took our order after we asked for new drinks. 5 mins go by and I get my margarita. My friend still waiting on her sprite. Bout 10 minutes go by and the waitress brings our food (still no sprite) we ask again for the sprite and they finally bring it. When it was time to pay we had to stand up and tell the waitress we wanted to pay. We will never go here again. The only good thing was the margarita I had...