Hardee’s — Restaurant in Georgia

Stopped there for breakfast yesterday, and I'm still having flashbacks. You know it's going to be bad when you walk in the lobby, and there are five guys standing around waiting for their food, flirting with the idea of just walking away form the breakfast they had paid for ten minutes prior. I suddenly understood why the drive-thru line wrapped all the way around the building. I watched the rag-tag crew slowly push biscuits through from the kitchen, and occasionally shout toward the crowd in the lobby "Two sausage biscuits!?"

With the crowd thinning, the cashier finally turned her attention to me and ask politely "what are you waiting on?" I approached and looked over the counter where I saw at least a half dozen biscuits spread around the floor from the cashier back to the kitchen. Choking down my second thoughts, I ordered a biscuit combo with coffee and hash browns. I took my time adding cream and sugar to my coffee, looking for a coffee lid, and gong to the bathroom.

The bathroom was also a mess. Debris on the floors. One of the urinals was filled dark yellow (was the flusher broken? I didn't get close enough to see. I used the other one, and I am pleased to say that the soap dispenser and automatic towel dispenser were working, so I managed to wash up without touching anything afterward.

Back to the counter where I only had to wait a few more minutes for my steak biscuit to be ready. I asked for some hot sauce and a coffee lid (because I never found one), and was told "We out." After a brief discussion, I determined that they were out of hot sauce but they did, in fact, have coffee lids (just none next to the coffee dispenser).

Finally, I walked back to my car, roughly twenty minutes after my arrival. Popped one of the hash browns in my mouth, and realized it was stone cold. I felt the rest of them, and they were all like that. Back inside where I explain to the person at the counter (a new one) that they were cold. She looked up at me without saying a word. I wait. I wait. Finally I said "Can I have some that aren't cold?" Without a word she walks over to a fry basket, turns a new batch of hash brown into the big bin, scoops them into their packaging, and hands me the bag. Back to the car and on the road. As I pulled back onto the interstate, I reach into the bag to discover a a fresh hot, hash brown. Great. Then I reach for another - stone cold. They had mixed the hot has browns with the old ones.

Biscuit was okay, though.

Just a horrible, sad excuse for a Hardee's. If there was a manager present, they were disguised as an indifferent member of the crew. I think if an inspector has shown up, they would've shut...

I hate leaving bad reviews, but this place, at least during breakfast hours, has earned this bad review on every occasion that I have stopped there. I got the French Toast Dips this morning. Paid for five and only got four. The four I got were cold. Also, this location frequently leaves out any, and all, requested condiments. Examples: syrup for French Toast Dips; condiments for the Frisco sandwich. I’m surprised that I got syrup this morning.

Now, on to the drive-thru window; I have dealt with two different ladies there on at least six occasions. One is really nice and helpful, whereas the other has a bad attitude and she just throws your food at you in a huge huff. I understand that service work is hard and thankless, so I always make sure to treat workers well and fairly; I used to do similar types of work, so I have a reasonably good understanding of how thankless it can be. This lady threw my food at me through the window, as usual, this morning. I will not be returning to...

Went here on Easter Sunday, 2024, around 9:20 am. Waited in line with a bunch of elderly patrons. Many of them were frail and had difficulty standing so long. While waiting 40 minutes to place my order an overweight African American woman and three or four of her kids came inside. The middle aged woman was wearing a shirt with the word Love printed on it. Apparently she was off the clock because she told everyone in line that age worked there. Apparently that entitled her to cut the long by going in the kitchen out of uniform, snapping latex gloves on, and making food for her family. Without paying for it at a register she walked out and made drinks for all her kids and left. She was in and out within 15 minutes. The managers were aware of what she had done. Theft. Illegally working off the clock without getting paid, and sending a horrible message ho your patrons and other staff about what the free loading entitled sorry people you hire can...