Subway — Restaurant in Georgia

Yesterday, I went to a Subway (which I never do). I purchased the California turkey club sub. I had never had one, I RARELY eat meat, but it sounded good. The one thing that sparked my attention was the avocado, so that made it a done deal. The sandwich was good, but you could tell the bread was over baked, so when they toasted it, it made the bread so hard you could literally not bite through it. So I just ripped the hard creator of which left little bread. Anyway... today

I had a meeting, and upon leaving, I glanced over and low and behold there was a Subway. This Location. I immediately thought of how good that sandwich would have been yesterday if the bread had been right.

As fast as my feet could get me there, I walked in, and I ordered. Now mind you, there are 20 sandwhiches to choose from. Only 3 out of the twenty contain avocado.

The young man who greeted me (if you could call that a greeting) took my order and commenced to make my sandwich. I told him I would like it to be made just as it is.

He made the whole sandwich and then proceeded to tell me they had no avocado. Of course, I got pissy due to the fact that this condiment was one of the main factors that I ordered this particular item.

Why would you not check to see if you have a condiment that only goes on 3 of your sandwhiches??? Baffling.

I wasn't going to make him throw it away, so I left my sandwich there and went next door to the store and got the avocado myself, came back and proceeded to finish making it as stated on the board.

Overall, the sandwich was great. The service stinks. No protocols are being followed here. One guy has extremely long dreads. No hair net, so as he is leaning to make sandwhiches, his hair is literally flopping all above all the food. There are no name tags on either of the young men that work there. The fresh juice bar, which is another reason I went in, was anything but fresh. The strawberry lemonade was gross, and the inside of the machine was dirty. The mango drink was old and watered down. The store itself, especially the floor, is dirty.

I do not do franchise or chain restaurants, and this is a prime example of why. There is no consistency. You try and try in hopes one of them, just one will become your "go to" when you get in the mood for something different. This will not be a location for me. I doubt any of...

I have been several times and each time the staff is always talking playing around and not paying attention to customers. They're rude and act as if the customers are a nuisance. I only go because we only have 2 places to eat in my area and they're one of them.

Last night I went in for cookies and a lady comes in saying her sub was not made correctly. Im not sure if it was a call in or what because we don't have uber eats in this part of Douglasville. The lady asked for it to be remade. She was assertive but no where near rude. The huge guy that works there completely exploded and began yelling and cursing at her and insulting her. Idk who was right or wrong, but that kind of behavior is unacceptable. There were other customers there but clearly it didn't matter. As another customer and woman I'm offended. This guy was at least 300lbs + and threatening a woman probably old enough to be his mother. The other workers thought it was funny. I don't, nor do I care to patronize any establishment with such poor...

I always get great service here so I am not understanding tonight. I walked through the door no acknowledgement, the “sandwich artist” hadn’t taken customer before me order however, was Gavin a full blown conversation with him. So I stood there for 5 minutes to see if anyone would say anything.... nothing! So a few more minutes go by and I ask for a manager, a young lady who was cleaning had to assist me. So the young lady comes around the corner and ask me what I would like while the guy is still opening the bread for the customer in front of me, still having a conversation need I mind you. Then he states, after I make your sandwiches I’m going to eat, I am helping you but I’m not helping her. So at this point I’m highly upset! Once my salads were complete, I thanked the young lady however, I did advise I was going to corporate. I always get great service here. Does the service...