Pizza Hut — Restaurant in Geraldine

I recently placed an online order for three large pizzas, each with three toppings. However, when my son picked up the order and got it home, we found that all three pizzas were prepared incorrectly. Two pizzas had the incorrect crust type, although the toppings were correct, and one pizza had the correct crust but was missing toppings. I reported the issue to the store and was offered a $15 credit. Considering the cost of each pizza, approximately $12, I found this offer to be insufficient. Additionally, I was asked to drive 30 minutes back to the store to collect a corrected order, resulting in a total of one hour of wasted driving time. Regrettably, this is not our first experience with incorrect orders from this establishment. Their apparent lack of concern for product quality is disappointing. Ensuring order accuracy should be a straightforward process, involving simply verifying the details before handing the order over to the customer. The fact that this has not happened suggests a failure in training and management, leading to poor...

My online (the $20 family deal) order was being cut when I walked in. The lady making pizzas/running the register came up as soon as I walked in and let me know it would be out directly because it was being cut. The guy manning the oven stopped cutting one of my pizzas to chat with another associate who walked in. The lady making pizzas had to tell him to get me my order. One of my pizzas was overdone because of this. Also, I asked for extra light sauce on the notes for one of my pizzas, but it had normal sauce. My husband and I have both had stomach issues this morning after eating the pizza. The cheesesticks were amazing, but did not come with the marinara sauce listed. We usually order the family pack so we can eat it for a couple of days. But we won't be...

Showed up a little earlier than planned to pick up my order. The one employee got all huffy, when I told them what name my order was under, and snapped, "It's not supposed to be ready yet. It doesn't even go in the oven for another few minutes." I admitted that I didn't know I was early and didn't check the time before I came in he repeated that I wasn't time for it to be ready yet. There's no excuse to behave that way over a customer showing up a little early. He could have just as easily explained the food wasn't ready yet without...