Lariat Cafe — Restaurant in Gillette

Laura was one of the most unprofessional servers I have had in years! Asked for my order 3 separate times even though she sat herself at my booth across from me- the only customer she had- and she still got it wrong. A 2 egg breakfast with pancakes- menu said all egg meals come with hash browns. I ordered 2 eggs scrambled soft and pancakes. what to drink- a coffee and small milk with my meal. May I also have some peanut butter for the pancakes. "Sure, she said." Brings me a cup & pot of coffee- tells me I can serve myself as she needs a moment. So I pour my coffee, get up and put the pot of coffee back in the server station in the middle of the empty restaurant and grab myself a bundle of silverware, creamers, and a straw for the milk. She brings my pancakes and eggs- no hash-browns. I said they are missing- she says "you didn't order hash browns- but I'll get you some." She leaves- comes back and doesn't check on the meal- I called to her to ask her to ask the kitchen to correct the eggs- they were brown- I ordered scrambled soft. She says "my fault- I didn't put scrambled soft on the ticket" She then brings me the redo eggs- again brown on the eggs- and hash browns. I never received the milk ordered. I was frustrated by this point as she left the room again- I left a $10 bill on the table- more than covering the cost of breakfast and began to walk out. She walks into the room- by now I am at the front of the restaurant. I said- "the payment is on the table. I was asked to come here to try breakfast but this experience was a joke." Her reply- "You are the joke" No apology for the lack of service or for the incorrectness of my order. Instead- the customer is a joke." I will not be...

The waitress was friendly, but was much too rushed between the lounge and restaurant to provide adequate service. I was told that they had "great chefs working tonight" and had hoped for some decent food. Unfortunatey, the fries were raw inside, steak tasted freezer burned, was not cooked to order, and had no seasoning - maybe one of those dollar store steaks? Also served as a vegetable was a simple boiled canned corn also with no seasoning. no cooking skill required there.

I have children who began coughing from second hand smoke that was wafting into the dining area from the adjacent lounge through the open doorways to the shared kitchen.

I politely said things were OK the first couple times the waitress asked, but could not hold back when i tasted the raw fries. The waitress told the cook staff my thoughts on the steak and fries and because the door to the kitchen was open. We could hear the cook using some some colorful language as he and the waitress argued back and forth.

I was offered a discount on my steak which did appear on my check, but on the same check they also charged for 3 beverages that we did not order...i pointed this out and it was corrected, but it made me wonder if they were padding the bill to offset the discount.

All said and done. Im certainly not impressed and would...

Well I went with a friend and ordered takeout after my husband and I had gone to dine in dinner once and my husband and I enjoyed our meal. However tonight with the takeout. It was one of the worst meals I have had since moving to Gillette 8 years ago. 😠 I am truly embarrassed!! The food was ridiculously small! Overcooked! I am having to cook a whole meal for all of us now. 😠😠 I mean really the wrangler burger has 2 onion rings and 1 1/2 peices of bacon and about 12 french fries and the shrimp basket has 5 french fries and the indian tacos were so chewy it's not edible. My granddaughter will not eat the chicken because it's so hard! The motzarella sticks and chicken and mushrooms were all put in the same box. The mushrooms on the bottom and chicken next and motzarella sticks on top. So the motzarella ran onto everything and made the mushrooms soggy. I wish I could upload pictures because I took pictures...