Val-Du-Lakes Bar & Grill — Restaurant in Golden Township

Went here for dinner last night. Took a while to get seated but not horrible. As we were ordering food another group the same size as ours was sitting down. We ended up waiting over 2 hours for our food, while the other group after us had theirs. The owner came over and was very rude to us and tried telling us it’s because they only have 3 cooks and the other group ordered all fried food. Our server was nice, but myself and another person in our group never received our drinks after asking for them twice, and ended up having to go up to the bar to get them. The owner was very rude and unprofessional. They finally brought our food out in to go boxes because we had been there for almost 2 and a half hours at that point and had kids with us that had to get to bed. Some of us didn’t even end up getting everything we ordered, and what we did get did not look very good. Owner definitely does not know how to treat customers.

Update for anyone reading, in regards to the owner's reply: The reply to this post is 100% incorrect. The 2 hours it took to get food did not include the wait time to be seated. We were seated around 7:15, had our food order in around 7:30-7:40. We did not harass the server, but around 9 o'clock, after getting zero updates, we did want to know what was going on and she said she would get her boss. That's when the owner came out and said they are making it, it will be out momentarily, but at that point we had to go because like i said, we have kids with us. So we had them do it in to go boxes. It took another 30 minutes after that interaction to actually get the food. By 8-8:30 they were at probably half, 2/3 capacity. Also. I was not the one to talk directly to them. And while we were sitting there, we had an interaction with another group sitting near us that had a similar experience as...

I was shocked when they brought me my $21 chicken meal. Allegedly it's an 8 ounce piece. Chicken breast is about $3-$5 a Pound. One small scoop of mashed potatoes and a few vegetables. We were a party of 12. It was crazy expensive for what we received. There was of course an upcharge for using a credit card. No one is missing the opportunity to charge you for using a credit card now that the concept has been invented. Soft drinks were $4 and you are only entitled to one refill. This place was a gross injustice. The bill was over $300. The $21 chicken meal was probably worth about $10-$12 and that price is adjusted for inflation. If it weren't for us ordering the equally expensive appetizers we would have all left hungry. My daughter purchased a Jeep Sasquatch T-shirt that was clearly marked $19.99 for a friend and showed me her receipt for $29.00. I brought her receipt to the woman running the show and she dismissed my concern as someone put that on it, but it was clearly the price tags they were using on ALL of their garments, including the hats that you wouldn't be able to reach hung high on the wall. Even as I write this review it's quite unsettling. With the tip I spent about $400. It looked like we ordered from the children's menu. I even mentioned it to the waitress, but nothing became of it and due to us entertaining a large group I didn't want to make a scene. If it were just my family I would have sent the tiny meals back and left at that moment. Paying an extra $10 for a T-shirt? Unacceptable. Tourist trap treatment I guess. You all have been...

Really wanted to try this spot when we were in the area the past few days. We checked it out earlier in the day, and the menu looked like it had something for everyone in our party (of 6). When we got there for dinner, there were a dozen or so cars in the parking lot. Upon walking in, we were told to sit anywhere we wanted, and there were about 8-10 occupied tables from parties of 2-4, and several guys at the bar drinking. Taking our seats, we waited approximately 15-20 minutes for a employee of any kind to acknowledge our presence. The server (Bartender ? both? ) finally came to our table tossed down the menus and silverware, and started to walk away. I inquired of her "Are you the only one working?" and the response I got was "Yep, it's Tuesday......what are you guys doing out, anyway?" As she walked away, I thought this to be quite an odd comment, and it really kind of bothered all of us. Waiting about 10 more minutes for her to return and take our drink orders (never came back), we decided that this was NOT the place we wanted to try to have an enjoyable dinner, packed up and left. As we were walking out the door, we did get an "are you really leaving? Sorry......" The roadside signs say "The best food in town" but I guess they really mean "if you ever...