El Sitio Restaurant - Calle Real — Restaurant in Goleta

Lady answering the phone is SO RUDE. I accidentally placed an order to wrong store and called this place to let them know my mistake! and that I was going to order at another location (to be honest I didn’t need to..) Well she says “ Why did you go there and why did they take your order? Now I have to throw away the food.” Like really? First of all I have personal reasons why I cant make it and 2nd of all employees are just doing their job taking my new order. I’ve worked restaurants all my life and we know that doesn’t happen! And if it does well thats not the right way to speak to a customer ; plus were humans and we all make mistakes! Not coming back to this...

Okay this place is amazing! The staff is always so wonderful too! Truly the closest thing to authentic homemade Mexican food. I understand that with any restaurant cross contamination is a thing but unfortunately here I occasionally end up with meat in my food, despite ordering veggie options. I just remove it and keep eating though so it's not an issue but I'm putting a 5/5 either way because it's so worth it. Other than that we eat here pretty often and I wish the company all the success in the world because they are so wonderful. Don't forget to order your horchata because it just ties the...

We got there late and they obviously wanted to leave and stop working. We ordered 3 burritos to go. They had to be asked 3 times to unlock the bathroom. I don’t think they wanted us to use it again bc it was already cleaned but my son had to go bad so they reluctantly opened it for us. We got our food and left. 10 minutes into our drive back home my son noticed that his burrito did not have any meat. In their hurry they forgot to put it in. $14 for a cheese and rice burrito. Not worth it. Mine was good but not worth the $14. I’ve had a lot better...