Grafton Hometown Pizza — Restaurant in Grafton

If I could give no stars I would! The owner is a joke, not only did they put items in my food I COULD NOT EAT, when I called to order food tonight a very basic order large pizza two calzones. I told him exactly what I wanted in the first one and then I told him I need you to really listen for the second one because the last time I ordered you guys put items in my food that I could not eat so then I tell him what I want inside of my calzone and he tells me something completely different, so then I asked to speak to somebody else to take my order and proceeds to tell me he doesn’t have to take my order at all?!! why would I want somebody to take my order who can’t even understand what I’m saying and I was speaking very clearly because I wanted him to hear me very clear! So when I asked to speak to his manager he proceeds to tell me that he owns the company which I feel extremely sorry for whoever orders there because that’s the way that they treat their customers, and he proceeds to tell me I’m being rude for asking for somebody different.. when in fact he could not simply take an order that I said extremely clearly! (I worked as a server/takeout for 5 years!!) I will never eat there again if that is the way that they treat their customers...

Great decor and a friendly greeting. Buffet is advertised at a certain price but I was charged $2 more, most likely for the drink that I didn't ask for. Common to offer a drink with a buffet but it was just presumed that I wanted one. Styrofoam plates are at the buffet for your use. I was really surprised because they had real silverware so I would assume they have a dishwasher. I cannot imagine this helps with costs. The pizza tastes good but had clearly been hanging out on the buffet for a while. Greasy looking and even greasier on the bottom. Photos of pizza people have purchased here do not look like what was on the buffet. There were only 2 pizzas on the buffet, not a problem given the lack of crowd, but I felt like I was being watched to determine if they were going g to need to make another. The salad bar was solid. I know it sounds like I had nothing really good to say but it is still a good price and tastes great, just maybe use a napkin to absorb the grease. I recommend you give it a shot because I get the impression that my experience is...

They yelled at my wife for taking 8 napkins with a $65 family order. I got excited to eat because thought there's no way people this rude could stay in business unless the food was really good. I was wrong. Overpriced for pizza that barely has toppings and looks and tastes like undercooked DiGiorno. They're just greedy cheapskates comfortable because there's not enough competition in this small town. They charge $1 for some garlic sauce and don't even include the first one in each pizza. Maybe they need to just post a price and charge 25c per napkin! I love trying new places and supporting small businesses, but places like this make me want to stick with safe bets like Pizza Hut. The boneless wings...