Subway — Restaurant in Greenbrier

Very disappointed in this location. I have been to the Subway in Springfield and Millersville, as well as many other locations in the area with my fiancé. Every time we have ever come to this location though, we have noticed they give out the smallest portions they can without you complaining. It's frankly ridiculous.

Today was when we decided not to ever return. First off, I, like many people, use the coupons we get in the mail for 2 footlongs for like $13. When we ordered those 2 footlongs the owner lady denied our coupon bc it "didn't include the garlic roast beef" even though my fiancé just got a regular sub with roast beef in it. What made us question this even more is that we have always used that coupon at many different locations and gotten the same thing and have never had a store turn us down. Anyway, I tried to explain that to the lady but she refused and wanted us to pay full price, to which I just walked out. I hope it was worth them losing 2 footlongs and also a loyal customer in the process. Will not be back.

We ended up going to the one in Millersville and was shocked by how much more food they put on our footlongs, how they organized the veggies nicely on them, and how they took our coupon without question. Save yourself the headache and bs of small portions and just travel a little further to a...

This place was a let down for the last time! We used to stop at this location much more frequently, but quality and service have deteriorated significantly. The responsibility for this falls squarely on the owners' shoulders.

The owners are rarely personable or courteous. They act like you are a burden to them instead of a paying customer (and fellow human) who is helping increase their business' bottom line! The treatment only gets worse if you walk in anywhere near closing time. They treat their young employees just as poorly, constantly browbeating them or micromanaging their every move. The store would probably run great if they actually gave their employees good training and let them do their job! Also, they penny-pinch everything from skimpy toppings on your sandwich to not allowing Subway coupons. And to top it off, today all the chips were stale (probably selling old stock instead of replacing with new).

I really don't like to give a business poor reviews, but we've experience these issues and more too many times. I'd love to see them improve these things, but have seen no effort in that direction at all. I hope they see this review and improve in the future, but if they continue to treat their customers and employees poorly, I hope they fail and...

The owners are never personable or courteous. They act like you are a huge burden to them instead of a paying customer who is helping increase their business' bottom line! The treatment only gets worse if you walk in anywhere near closing time. They treat their young employees just as poorly, constantly browbeating them or micromanaging their every move. The store would probably run great if they actually gave their employees good training and let them do their job! But there not gonna do that because they think it's ok to treat people like this. Also, they penny-pinch everything from skimpy toppings on your sandwich to not allowing Subway coupons. And to top it off, today all the chips were stale and out of date because I was trying to find a bag that was in date. AVOID...