Dairy Queen Grill & Chill — Restaurant in Greensboro

I came in today and the same chair that was broken the last time i was in was still broken the scenery was still the same and every thing didn’t look good the story manager/owner was full of himself trying to take over the order of the cashier and the place just didn’t look good as the last time i was in the food wasn’t as good either because i asked for fresh fries and 3 orders of one combo and i only got one fry they tried to make me pay for the other three fries i told them no and ask for my fries because I ordered to combos and they charge you 63 cents for a cup of sauce you can literally get for free any where else i asked to speak with a manager a he didn’t want to cooperate with me about the seats so i am reporting this to corporate after i get settled in to...

I changed my order at the register and the older cashier did not take off the added chili dogs and once I noticed I was charged she told me I could not get a refund. I told her I never heard of anything like that before ever. Then she said it’s because she did not want to give me cash. But she didn’t hear when I changed my order and asked to take off the 2 chili dogs. I’ve never in my life been to a fast food establishment that told me I could not get my money back or refund and item I did not receive. Then she walked away from the register and told me wait for a manager. I stood at the register for 30 minutes waiting for a manager. Do not make mistake when ordering here they will tell you. You can’t get a refund for food you haven’t even...

On June 15, 2023, and I had the WORST EXPERIENCE OF MY LIFE HERE!! I ordered a chicken finger basket along with some other items. The person taking the orders tried to tell me I ordered only tenders when I clearly stated I wanted the combo meal. Once I said my order over the intercom I thought that I had been heard correctly boy was I WRONG!!! The guy at the window gave me only tenders no fries I had to ask for my drink once my son realized it wasn’t fries in the box this guy come to the window SCREAMING at me in front of my teenage son totally embarrassing!! Over talking me I couldn’t get a word in edge wise I will be reaching out to the BBB along with Dairy Queen corporate leaders this is unacceptable and I will NOT accept this type...