I recently attended a wedding catered by Tin Shack BBQ, and the experience was overwhelmingly disappointing â both in terms of food quality and, more importantly, their conduct and professionalism.
To begin, they arrived late and seemed rushed during setup. They forgot essential items like plates and had to ask the venue to provide them. The food presentation was poor â unopened bun bags were tossed on a table for guests to grab, and the salad was simply a bowl of spring mix without any toppings or the promised poppyseed dressing. When I inquired about the dressing, one of the servers awkwardly scraped some lettuce from the pan and added it to my plate without addressing the question. It was uncomfortable and unsanitary.
The chicken, which was part of the meal, was never offered to me â apparently they ran out before serving everyone. The mac & cheese tasted like it was straight from a Stoufferâs tray, and the portions were stingy (maybe 1/4 cup). Servers were unfriendly, didnât smile, and looked visibly flustered and sweaty, likely from the rushed setup.
But the worst part was their behavior toward the bride and groom. During the reception, the caterer interrupted the bride on the dance floor multiple times, speaking to her disrespectfully in front of guests. It was so bad that her new husband had to step in and ask them to leave her alone. Later, the bride received a voicemail from the caterer in which he called her âtrash,â a âdiva,â and an âawful human being,â even wishing her the worst. This came after sending her hostile text messages, which she had to respond to with a warning about harassment.
This level of unprofessionalism is inexcusable. A wedding is a once-in-a-lifetime event, and no couple should be subjected to this kind of disrespect or stress from a vendor. Based on other reviews Iâve since seen, this isnât an isolated incident.
I would absolutely not recommend Tin Shack BBQ to anyone. Not for a wedding, not for a backyard gathering â not for anything. The food was subpar, and the service was...
   Read moreThis review is nothing but truth. I have the actual evidence. I have the phone calls, the text messages, the threats .. I'm also going to report you to the business bureau because you are absolutely out of control! Although the food was ok! He ran out of chicken which doesn't make sense to me since I paid per plate! He was very nice to work with beforehand but didn't show up until literally 10 minutes before people was supposed to eat... Which I had my guest questioning why he would be setting up during our events! He didn't bring any table coverings with him then he argued with me the bride pulling up our contract when honestly I didn't even know what was going on at the time! He was super rude to my guests! Most people told me that the macaroni and cheese tasted like Stouffer's! When people offered to help him carry stuff in because he was so late he got very nasty with them! It got to the point that my husband had to tell him to stop coming up to me during the events. He literally approached me three times on the dance floor while I was talking to my guests! It certainly was annoying! Instead of going to the DJ or my maid of honor if there was an issue! He absolutely caused a scene! I certainly would not recommend them for catering a wedding unless you're looking for the worst hospitality ever! Just because the food is good I would have much rather had my guests treated...
   Read moreAbsolutely ruined my momâs wedding.
Tin Shack BBQ was hired to cater one of the most important days of our lives â my motherâs wedding â and they completely dropped the ball in every possible way.
First, they ran out of food before even half the guests had eaten. We were left scrambling to feed our own wedding guests on the spot, completely unacceptable for a paid catering service.
Worse still, they didnât bring plates. Yes, you read that right. A BBQ caterer showed up with no plates. People would have had to eat with their hands or use napkins like it was a backyard disaster, not a wedding. Luckily the best man/groom or whoever got plates.
And after all that, they started harassing my mom, the bride, for leaving a truthful review. They called her repeatedly, sent aggressive texts, and tried to gaslight her into deleting her feedback instead of taking any responsibility.
They even had the audacity to complain we didnât tip. Why would we tip a vendor that failed at the most basic parts of their job and then blamed us for their mess?
No apology, no accountability, no professionalism. If you care about your event at all, run in the opposite direction. Tin Shack BBQ should not be...
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