Subway — Restaurant in Greenwich

Extremely Disappointed with Service at Subway – 06/19/2025 at 10:46 AM

This morning, I visited Subway with my three children, and unfortunately, we had a very unpleasant experience. The female employee working at the time was shockingly rude and dismissive from the moment we walked in. Her attitude was unprofessional and completely unacceptable, especially in front of young children.

She seemed annoyed by our presence, rushed us through our order, and spoke in a condescending tone the entire time. When I asked simple questions about the menu for my kids, she responded with visible irritation and acted as if we were a burden. My children even commented afterward that she was “mean,” which speaks volumes about how negative the interaction was.

I don’t expect over-the-top friendliness, but basic courtesy and respect are non-negotiable—especially in customer-facing roles. This experience was enough to make us reconsider ever returning to that location.

Here are the transaction details in case management wants to follow up: Term ID/Trans#: 1/A-392400 Host Order ID: KK8FLNPFBFBKB235 Date/Time: 06/19/2025 at 10:46 AM

I sincerely hope this is addressed, as no customer should be made to feel this uncomfortable—especially not families simply trying to...

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