This is a combo of my past 4 experiences at the Grenada MS BK the first 3 of the four the woman at the window was rude esp. when I would say I wanted sweet potato fries...really they are not that hard to makes they come premeasured in a tiny plastic bag..also they are supposed to come with sea salt on them ha try no salt and the last time they informed me they where no longer serving them at all so I guess there is no point in complaining about something that's not there but what is still there are some rude employees that can't hear very well since all 3 times I went thru the drive thru they didn't get me saying no onions but when I went in and ate they got it right but do you know how bad a burger tastes that has had an onion on it even after you take the onion off it still tastes just like onions. Also your problem is not just here its at all BK's the prices are far too high when I attempted to order off the dollar menu it was a joke. I didn't even look for dollar nuggets I just told the girl on the speaker I wanted the dollar nuggets she said ok n just like the onions I saw it on the reciepts in black n white that I did order my burger without onions and the 4 chicken nuggets where $1.49...really and the fill out the survey thing for a free whopper is bs too I got ripped odd all 4 times! I'm done McDonalds has better...
Read moreAs another reviewer mentioned, hate to have to give it even one star. This restaurant drive through is extremely slow compared to other local fast food establishments (McDonald's and Wendy's during peak times). Staff are not knowledgeable or seem to even care.. they get their hourly wage who cares if a customer comes back?
Case in point downloaded Burger King's new mobile app that offers coupons. Problem is when you click to redeem a coupon you have 15 MINUTES to place your order. If you were anywhere else other than Grenada that might be okay. However, yesterday I had 9 minutes left on my coupon when I entered the drive through line, only 3 cars in front of me. By the time I got to where you place your drive through order. I was at 1:50 seconds. I had already sat for over 7 minutes.. and there was only one car in front of me already at window. It was 32 seconds left on coupon before my order was even taken. In trying to explain coupon (which employee had no idea what I was talking about)... My time ran out and guess what... THEY SAID THEY WOULD NOT HONOR THE COUPON even though I had been in line for almost 10 minutes! Last visit EVER to a Burger King...
Read moreVisited yesterday afternoon. Ordered Whopper Junior Duo. I was very surprised to receive lukewarm burgers with no mayo, wilted lettuce and terrible looking tomatoes. The buns were fresh out the bag without being ran through the toaster/warmer. Smh. Must have been a lazy day for the crew or it was approaching the end of their shift and they just did the bare minimum. The meat was barely done, had a pale look to it. You made us back up from the window after we placed our order, and we waited for at least 8 minutes, then waved us to come back to the window to pull forward for our food. Not sure if no one wanted to prep the veggies and they were down to their last bit of mayo.?? We were all the way home before we opened the wrapping off the burgers and saw this. Terrible on the food. But service was friendly......We may go to another burger location from...
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