Wayback Burgers — Restaurant in Groton

The staff is pretty unenthusiastic. They only speak with the fewest words necessary, and don’t smile or seem to care. They don’t even say “thank you” or tell you the total when you order. They treated me like I was a nuisance just for giving them business. They weren’t even busy.

I’ve tried this place a few times and they never have chicken. Last time I asked, the employee just grumbled “no chicken”.

The burgers and fries are bland, and the shakes are pretty thin. I tried ordering a malt to see if it’d be thicker, but it wasn’t.

If it couldn’t get any worse, I ended up puking a couple hours after eating there.

Not the worst burger place I’ve been to, but nowhere near the best and falls a ways short of decent. The only way I’ll ever try it again is if they make a hard 180 and I hear people saying it’s good.

Whatever the new leadership is did trying to make it better, they seriously fell off hard from any improvement they made. Your workers need to at least act sincere and be more attentive with production. I paid over $20 for a meal with a shake and got sick, and I honestly don’t think...

The food was horrible. I purchased a Big Easy, Hotdogs, a coke and a vanilla shake. In all, I paid 27.00 and some change. The burger does not taste good, tasteless; however, even then, I can taste something rotten or wrong in the burger. The burger is a pretty cheaply prepared burger. I'm not eating the rest.

The Hotdogs are a bun and a cheap skinny sausage. That's it. Nothing like the image. I didn't even know that sausages could be that tasteless.

The customer service is not horrible after they finally acknowledge your presence. I came here previously and left after no one acknowledged me for 5 minutes. I was the only one there. I approached the counter and waited. This time, however, they immediately came over to take my order. Ironically,...

The food here is fantastic but the service is just terrible. Very lazy and unprofessional staff. We’ve come here on 5 different occasions and each time we were denied a milkshake simply because they were too “busy” and didn’t want to go through the trouble. It is only around noon and there are 5 employees standing around goofing off with no line what so ever and we were denied a shake. It would be one thing if it was an hour before close but it’s the middle of the day- it’s ridiculous. I’m not mad, I’ll go somewhere else then. It makes you wonder how much money this wayback loses over these lazy...