Kaiser's Pizza & Pub — Restaurant in Gurnee

I had very high expectations when we visited Kaiser's on Friday 4/21. Many of our friends had told us that this was their favorite pizza--one friend even goes as far as ordering an extra pie to take home with him after visiting, so that he can eat it later--so I was very excited to taste this famous pizza. And I was utterly disappointed--almost devastated. I like to think I know pizza--I worked at one of the best pizza kitchens in Indianapolis through college, and genuinely love pizzas of all types and styles--well, good pizzas anyway. When the two pies that we ordered arrived at our table (the veggie and the white/both thin crust) they smelled pleasant and tasty. But one bite (everyone knows the rule) told me that my nose had lied. Was I delusional? How could so many people have such high praise for this paper-thin, salt-less, tasteless crust? (It is like an soggy, unsalty saltine) How could this bland tomato sauce be worth the price that I paid for it? (like unseasoned, uncooked tomato sauce from a can) The only part that was good was the cheese--which is sourced from Wisconsin, so yeah...its going to be good. But the toppings were even sub-par--which is hard to do. I even thought that maybe I had had an off day, so I took the left overs home to see if they tasted better heated up at home. They did not. It was worse and I had to throw the rest out. Which really pained me, because, like I said--I love pizza. I am very disappointed and honestly do not get how so many people love this pie. I have had everything from Casey's gas station pizza, to Naples style Margarita pizza at high end places, and everything in between, and this was one of the worst pizzas I have ever had--so much so that I felt compelled to let other people know. All that being said, the service was amazing, quick, and friendly. The Caesar salad I had before was big and good and so was the baked potato--if not a little over priced for a baked potato. The Miller Light was cold and fresh and the glass it came...

I recently had the pleasure of experiencing Kaiser Pizza again, both through delivery and dining in-house, and I must say it left a lasting impression. While their pizza is undoubtedly delicious when delivered, the true magic lies in enjoying it within the cozy confines of their establishment. First and foremost, I am a firm believer in exceptional customer support and attention to detail, and Kaiser Pizza excels in both areas. Their employees go above and beyond to ensure that each visit is a memorable one. From the moment you step through the door, you are greeted with warmth and a genuine desire to provide top-notch service. Their commitment to customer satisfaction is truly commendable. During my visits, I have never had a negative experience. The staff understands the importance of catering to their customers' needs, making sure every detail is taken care of. Their attentiveness and dedication to creating a pleasant dining environment truly set them apart. While Kaiser Pizza is renowned for their outstanding pizza, it would be remiss not to mention their rich and diverse menu. In addition to their mouthwatering pizzas, they offer a variety of other delectable favorites that are sure to please any palate. Whether you're craving pasta, salads, or appetizers, Kaiser Pizza has something for everyone. The menu's variety ensures that even the most discerning diners will find a dish they love. In summary, Kaiser Pizza is more than just a place for exceptional pizza; it is an experience. Dining in-house allows you to fully appreciate the dedication of their employees and the attention to detail that goes into each visit. From their delicious pizza to the extensive menu of delectable offerings, Kaiser Pizza is a must-stop destination for anyone looking for an outstanding dining experience. Whether you're a pizza aficionado or simply seeking a memorable meal, Kaiser Pizza is sure to leave you satisfied and...

I arrived at the restaurant around 6pm and didn't leave till about 8:45, almost 9pm. The food was extremely slow to arrive to the table. The waitress only came to our table 4 times in those 3 hours (1 time to bring the drinks, 1 to bring out the pizza). The pizza was salty and overpriced in my opinion. I can understand slow service and a hiccup in the food if the place was packed, but there was a max of five tables and four waiters. The waiters were kids who hid at the front desk to socialize with each other instead of attending the guests and asking if anyone wants a refill to help swallow their salty pizza. The only saving grace here is the cupcakes. I ordered a carrot cake cupcake that was delicious. The waitress even screwed up the dessert order (but I don't want to go into that because I feel this is long enough as it is.) In summary, if you're in the mood for some higher end pizza, good sit down atmosphere and attentive wait staff, then just take 8 minutes and drive down to Giordanos or Salutos in Gurnee. Sure you're going to wait a little for the pizza to come out to your table, but at least the pizza will taste good and be worth the wait. If that's too far a drive, then drive 5 minutes to Chuck E Cheeses, where you can still get a mediocre pizza, but at least you won't wait 2 hours for it and it will be reasonably priced. P.S. I got diarrhea from the food....