They were disrespectful, unprofessional, and ignorant. I called to ensure they had enough pastries for my 40-person crew working overtime on Saturday morning. I arrive and walk in as the first customer at the register, with no other customers in the store. I told the young lady I wanted three dozen assorted pastries, starting with Danishes. She told me about "dozen pricing," which I could not care less about; I just wanted her to start putting 12 Danishes in a box, which had yet to occur. While this ordering occurs, another young lady stands six feet away and listens to the interaction. I step aside to the doughnut section on my right, and the girl at the register who took my order begins helping another customer and apologizes for him waiting 45 seconds while I spoke to her just moments earlier. He wanted two doughnuts; she mirrors his walk in front of me, grabs a box, places the two doughnuts inside, returns to the register, takes his cash, and he exits. Initially, I could relate to assisting a customer with a quick transaction compared to a larger/longer transaction. The register girl then took a woman third in line, picked up a cake, and asked for a doughnut with a "Happy Birthday" sign on it. Without hesitation and with no further eye contact made with me, she then proceeded to gather her order. I look to my left at the second girl from the counter, and she walks over to the doughnut side and begins eating a doughnut in front of everyone. I tried to get her to make eye contact to see if she would start my order. She avoids eye contact by turning her back and walking away. I then looked at the manager working on a tray about twenty feet from the counter. My composure has been lost, so I speak firmly and loud enough to get his attention through the glass partitions. I asked him to speak with him and to walk around to the deli side where there would not be a sheet of glass between us, as I did not want to raise my voice or be disrespectful to the other patrons. He sees me as he goes to the wall fridge and tells me, '"Not right now, hold on." Now I'm furious and recapped the sequence of events: I was about to buy $100 of pastries, and his register girl took two customers and was about to move on to a third. With his glib reply, I told him he had just lost my and my company's business. I walked out, feeling deeply disrespected and disappointed that I would not return to work with the pastries that I...
Read moreThis should always be a 5 star place. However, I havnt been here in a few years and the sandwich i used to get that was packed and delicious has sadly changed. Bread wasn't what it used to be.( and we all know that cacia bread!!!. Prov was a thin slice now. Not fresh shaved. Less chicken and the rabe was freezing and barely enough to taste. Half sandwich used to have my belly bursting. Used to...
Raise the price don't lower your standards. I tried nicely letting them know.. they didn't want to hear it or seem to care.. said" it's always been that way" Maybe always since the new generation took over but not always..
If it was "always that way" I wouldn't drive an hour for a sandwhich. I've been treating myself to this place since I was a kid... Maybe it's the new generation that just doesn't care anymore... I'll still give a 5 star in hopes you take the constructive criticism... The pizzelles were still very good btw Thanks.
If you scroll the 1 star reviews you'll see the food has changed here and no one cares. Hopefully this is not the beginning of a goodbye...
Read moreCascio's Italian Bakery in Hammonton is an absolute gem, and a must-visit for anyone craving authentic Italian sweets. From the moment you walk in, the aroma of fresh-baked goods is completely intoxicating. Their desserts are in a league of their own. I can't rave enough about the tiramisu cake—it's a masterpiece. The layers are perfectly soaked, the mascarpone is light and creamy. Beyond the tiramisu, their selection of Italian desserts is a feast for the eyes and the palate. The staff is always so friendly and welcoming, adding to the wonderful experience. It's clear that everything is made with care and a passion for tradition. If you're in the Hammonton area, do yourself a favor and stop by Cascio's. You won't be...
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