KFC — Restaurant in Hampton

I ordered a 20 piece hot wings after I drove 9 miles home I discovered that I had paid almost $18.00 for a two piece chicken meal. I had to drive 9 miles back to KFC. The lady that was working the drive-thru was very apologetic she knew immediately when I walked in the front door that she had made a mistake and she apologized multiple times. The ship leader came over and asked what was wrong with my hot wings. I explained to her that I had ordered a 20 piece hot wings and never got them instead I got a two piece chicken meal. She took the two piece chicken meal and throw it in the garbage she never apologize for the inconvenience that this cost me . If I would have been her I would have been at least offered the customer to keep the two piece chicken meal and I would have gave him the correct order of hot wings including a few extra. Once I return home I had driven a total of 36 miles for 20 hot wings. The shift leader had a very nasty attitude and was very unprofessional. The KFC in Hampton has a lot of potential but is in desperate need for the proper management. The grease in the fryers need changing the grease in the fryers is burnt and you can smell the burning Grease. The employees working in the kitchen do not wear hairnets nor gloves. I would not recommend anyone to eat at the...

I have had a horrible experience from this KFC I bought two of there fill up boxes and everything that supposed to go in it.But how the boxes are set up supposed to be divided from each food touching each other so the person the lady that made the food had just threw the food in there, with no divided between each other and only gave me two biscuits and one of the boxes. The other box did not have two biscuits. It was missing two biscuits and plus the biscuits was not cook. They were still like dough. I had to put them in the oven she did not give no dipping sauce at all for the nuggets and I would like my money back, and I’ve been calling the KFC corporate office and I made a complaint and nothing still haven’t been done yet and this was July 3 of this year and management has not contact me. I have called the store. The phone just rang. Nobody answers , they have no empathy for anybody they don’t care they just throw your food in the bag or the box and like there you go like I was a dog or something I don’t give my money away for free just to be...

I Go Inside. It's Empty, a Nice Woman Take's my Order An Even Helped Me out With What I Should Try. Again Empty. That Mean's I Was The Only One In There. The Drink Machine Was Acting up. So I Had Someone From Behind the counter Help Me Out. So I'm Waiting. More People Come In, They Get What They Ordered an as they were walking out of the door more people came in. they ordered an they walked out. now more people. I'm standing there. 20 min Later. I got My Order. I opened The Bag An Counted The Item's in the Bag, I pulled Everything out of The Bag an Someone Ask's me what are you missing? what?? All Of This Is food is Rapped. Like I know what's Missing. The Woman That Took My Order Was Really Nice. They Just Don't Care. The Chicken Sandwich Was Really SOGGIE. The Order Was Bad An What A Waist of $20.00. THEY DONT EVEN...