The Meadow Brook Restaurant & Functions — Restaurant in Hanson

I booked a brunch here for a baby shower and had a confirmed agreement with the event coordinator several months ago. Guest list was streamlined due to covid restrictions. As the time got closer I was informed that we would be moved from one room to another. I was ok with that as we had a small guest list but I was told that now it's just breakfast and not brunch. Same price. I agreed to this because we were dealing with covid still and I had no other choice. I didn't want to risk having people inside my home. Then then 5 days before my event the covid restrictions lifted and I received another phone call from the event person and was told that she would move our event to the dining room booths with no tablecloths. Add to it that she now offered to provide "a simple breakfast like scrambled eggs and bacon." So basically because we initially couldn't book a big crowd due to covid and then the restrictions were lifted they weren't going to make enough money to make it worth having our event. And it wouldn't have been proper to invite more people at the last minute. They were not going to do a breakfast for 15 people. I stated that I would need a couple of hours to think about it. When I called back to let her know that I wasn't pleased with this downscaling of my original booking agreement the event person said, " I knew you were going to do this." I said, "Do what? What did you do to me." Why wouldn't I diasagree with the removal of the original agreement and menu...twice? So she was slowly pushing me out and left me hanging with a measly scrambled eggs and bacon meal 5 days before a very special event. We've eaten here and ordered take out many times and we always loved the food and service but after this I am very disappointed. The lack of professionalism and respect was a complete surprise. A restaurant that strives to keep a reputable business reputation would not do this. Fortunately, we were able to hire a caterer last minute (Roche Bros). We had the event outside at our home and it was less than half the price with a beautiful menu of delicious food that was piping hot for less than half the price. Roche Bros. catering came through for us in a big way. Waffles and real maple syrup, omelets, home fries, pastries, muffins, bacon, sausage, fresh fruit bowl were all delivered on time and with help setting it all up on the tables and the staff was very pleasant to work with. Beautiful and...

Debbie is a life savor, was amazing to work with, and I will definitely have my next celebration there !! I reached out to Debbie on a Saturday, 7 days before my Mother's planned Celebration of Life (because we had out grown the venue we were booked to use - a testament to our Mother). As you could imagine I was stressed, my Mother was a bit of a perfectionist, and all our friends & family were attending. Although I was stressed she had the function hall available and reassured me they could make it all happen! I walked away knowing that we were in good hands. I had absolutely nothing to worry about. I knew if anyone could pull this off it would be Meadow Brook with Debbie leading her team (yes, her team was as amazing as she was!). The room was beautiful (decorated in blue Mom's favorite color), the food was amazing, the staff was attentive all to a group of strangers ages 90 - 2yrs old who were feeling the loss of their Matriarch. The big TV showed pictures throughout the Celebration of Life, the food kept coming, as well as all the great memories of our Mother. I can honestly say that I have never been treated with so much kindness during a time of sadness by someone who wasn't family... Debbie and her team at Meadow Brook are definitely family to all...

First night open in the patio we made reservations for dinner. Understandably this was their first night with customers, but I was so aggravated!!!! We waited 15 minutes for waitress to take our drink order, 10 more minutes before she came back with drinks, then she told us we had to look the menu up on line. 10 minutes more she came back with specials. Then we waited again to place dinner order and asked for another round of drinks. Sitting in sun for 15 more minutes before we got our drinks then finally our appetizer 5 mins later. Waited 20 more mins for dinner to come and another 10 for another round of drinks. At least 20 minutes again before she came back to see if we needed boxes or dessert. Had a coffee drink and waited for check. She was no where to be seen so I went to ask for check from hostess. When she finally came with check she informed us they had to tell other people they could not sit because we had sat for too long!! She had a food runner with six tables!!!! Three other employees standing around chatting while all we did was sit waiting for everything!! I was a manager in a busy restaurant and I’ll tell you that was horrendous service and so rude to say we took to long to eat when they made us wait for everything. Done...