Donut Connection — Restaurant in Harrison Township

Went here the last day they were open in 2023 to get coffee. We live in WV so this was a far drive and had to be in Freeport for 10am for a funeral. I understand the holidays and people picking up trays. When it was our turn in line, the lady working seemed polite to start but when we asked for 4 bags of coffee and she offered to grind it is when things went south. When on the second bag worth of beans, she was on the phone with someone and told them she had to grind 4lbs of coffee and the woman on the phone said "oh that sucks I'm sorry". Only reason we heard it was because she had them on speakerphone. Her tone and everything changed towards us. But everyone else that she recognized she was polite to. It was like we inconvenienced her and she actually had to do work instead of stand around and talk to people.

The other person working, looked like a younger man, was almost running around to help people and was polite no matter what.

Other than this, the coffee was ground too small and there's a good inch of grounds left in the bottom of the cup.

But, other than all of that, the coffee smells good. Don't think I will go out of my way to show up here again just for...

Zero customer service. Went in today with my Daughter to buy biscotti because we really like theirs But stood and waited long time to get waited on since having a conversation with other people was more important than even acknowledging our presence we didn’t even get a hello it’s as if we were nothing but a shadow Ignored!!!! Finally get waited on and then asked to get service in another area of the store and then to get complete attitude even still. I don’t believe rolling your eyes at customers qualifies as “good customer service”. We left and will not go back. Go to the donut connection by Tarentum bridge road. Much better....

Donut Connection is a fantastic destination for food lovers, offering a wide range of options that cater to different tastes and cravings. From delectable donuts and aromatic coffee to mouth-watering breakfast sandwiches and satisfying lunch options, they have got it all. One of the best things about their food is that it's always fresh and of the highest quality, ensuring that customers get a delicious meal every time they visit. Additionally, their staff is friendly and welcoming, making the dining experience all the...