Wawa — Restaurant in Harrison Township

The management, or lack there of is awful. I attempted to report my wristlet, licesnse, and debit card missing on july 18th less than an hour after using it to withdraw money in the atm inside the store before heading to OC. I realized about an hour later when arriving in OC the wristlet was missing and immediately called the wawa where i was placed on hold for 20 minites. I had to hang up and call back and the 2nd female employee asked the first of she left someone on hold. I could hear the first woman giggle and say yea. The second female couldn't be bothered to write my name and number down or check where I was parked.. "just said yea it's not here. I can have one of the gas guys look whenever they have time ". I stopped back into wawa to speak with, Zack, who the front cashier told me was a manager. Zack was horrified at the way the employees handled the situation in the morning and took my name and number. This happened on july 18th. It's now 8 days later and the GM has still not reached out. Last night someone stole my identity and used one of my credit cards in Delaware as the person who took my wristlet now has my licesnse. They don't have my physical card, but the store was able to look up my information and charge the purchase to my account with my license. I now have to file a police report, reported this to the FTC, and today's assistant general manager said "well I don't know what you want from us we were short staffed". Ok I have been waiting 8 days to hear from your GM. The assistant general manager shouldn't be one as her communication skills are highly lacking. She informed me the GM is off until Monday "but I can text him and let him know". He's had 8 days and has done NOTHING. Today I head to the police department as I was told that's the only way to get the tapes, however this could have been avoided if the GM ever reached out. This is my wawa where I live. I'm not a shore traffic customer. I WILL NEVER go here again. Every single manager in this establishment...

A couple of months ago I stopped here to grab some snacks while driving through and I left my purse in the bathroom (still kicking myself about it). I didn’t realize it until I got home, 2 hours away. I called right away and talked to Muriel and she said someone had turned it in. She went out of her way after work to have my purse sent back to me when it was completely my fault and responsibility. I am still shocked that she did that! And when I got it back, EVERYTHING was still in it! Thank you so much Muriel and the person that turned my purse in to her. I got so lucky that day and I am very grateful for the people that played a role in safely returning my...

If the young man who checked me out (and I forgot to look at his name) and the young man who pumped our gas hadn't been so friendly and efficient, this would have been 3 ⭐️.

We often stop here to fill up and grab coffee on our way back to PA.

Today 3 dispensers of regular coffee were empty and there was no chamomile tea (just lemon herbal). 😔🥺😤

Especially aggravated because I advocated to go here rather than across the...