Caribou Coffee — Restaurant in Hartford Township

I purchased a caribou coffee at another location on a road trip and the espresso machine must not have been working. The coffee was very watery and tasted off. I went to this location to let them know and brought my full coffee and receipt in to ask for a remade drink. The man behind the counter didn't look at me until I politely asked for his attention. I said "excuse me, I'm not sure if you can help me with this but" and I explained the situation and showed him the full coffee and receipts. He told me "sorry I can't help you with that." He didn't offer another option, recommend I call the other location to complain, or seem to care at all. I told him that in the past, locations have remade the coffee and he shrugged and walked away. I threw away a full drink that I payed for and even took the extra time to stop again after buying the coffee to ask for a remade coffee. I have now wasted my money and time and have no coffee. Not the...

Stopped Sunday morning. Server was less than enthusiastic. Polite but not full of sunshine like most baristas. Chai was good. My latte with honey and cinnamon was sub par. Burnt coffee taste, no cinnamon, and overly sweet but not with honey. Disappointed spending so much on what I would consider gas station coffee. They didn't have oatmilk either. Drinking from my cup my plastic top smelled as if it'd been wiped with an old moldy stinky rag so everytime i lifted my cup to drink I caught a light whiff of...

We ordered coffee and the turkey bacon and egg sandwich. We received pork bacon. We had to throw it out. We cannot do pork or dairy. Couldn't go back as we are on the road on a cross country moving trip. Hopefully the drinks were almond milk as requested. The server did not seem very engaging, only smiled when I smiled at her first. Don't know if it was a tough day for her or was just out of it. But for the price we should have received what we order. Hopefully others will have a...