The Waxwing Cafe — Restaurant in Hatfield

During the pandemic, it had just opened and was fantastic. Then I don’t know what happened. We’ve had issues the last 3 times, and now this will be the last time we visit this establishment. We have a reservation with some friends today at 6pm. It’s raining outside and arrived at 5:47. The door was locked. Someone came to the door and told us we must wait outside and come back at 6pm. If you leave me in the pouring rain for coming 10 minutes early for my reservation, you clearly don’t need my business or patronage any longer. Maybe they’re busy enough that they don’t need us? *Edited after their response: It is clear that WaxWing does not need our business. I will be sure to let everyone that that Wax wing does not want the business, that they have plenty and are perfectly fine with their behavior. There are plenty of restaurants that treat their clientele appropriately. Why on earth would I approach them while sitting in their dining room when they were too busy to let their customers inside in the pouring rain? So that you could be snotty to your customers in person? No thank you. I'll just find more review websites to let others know that they should visit other area...

Wonderful food and atmosphere. Highly recommend!

My fiancé and I had a lovely evening at Waxwing Cafe. We live in Somerville, MA and were visiting for a show in Springfield. The food was upscale but the vibe was casual and comfortable. From the outside, the restaurant itself looks like someone’s house in the middle of a rural neighborhood. The staff was lovely and fun! Everything was delicious. We started with a perfect white wine from Portugal that one of the head staff recommended. For food, we started with shishito peppers and a caprese bite appetizer. We also shared a Caesar salad, cauliflower Carbonara with mushrooms and peas, and duck with polenta.

My favorite was the Carbonara— and I’m Italian from NY and have had Carbonara in Italy. Was very impressed! My fiancé’s favorite was the duck, and he’s just a picky dude. We finished with a desert coffee martini (yum!), and a chocolate ganache almond something something. Perfection.

We highly recommend this restaurant if you live in the area or are visiting the adorable town of...

I don't often write a review. My son suggested THE WAXWING as a place to have some great food. My wife and I decided to give it a try. We made reservations and showed up on time. We were escorted to a large tent, with chairs and tables all set up at least six feet apart. Very soon after we sat down, a carafe of water and ice was brought to our table. I very short time later, we were asked for our drink orders. We were also given a very different food menu. Everything on the menu sounded great. We ordered two different meals. We shared our meals. Both meals were excellent. I will be back, and I will be telling all my good friends about the superb WAXWING Restaurant. They unexpectedly brought us a delicious cup of broth. (excellent) We ordered cod and clam cakes, chicken schnitzel, A fish meal of cod. (WAXWING is the practice of giving to others for their benefit and not your own. ...