Sunny Garden — Restaurant in Haverhill

I have dined at this restaurant for many years by myself/with my family and with friends….I have never I had much problem with the service besides occasional inattentiveness ( like tonight only 3 of our 8 people were asked what they wanted for drinks before our waitress scurried off, we asked for duck sauce but none was brought and we had to go to the front and grab our own, our bill was brought to us not legible and unable to be deciphered and not to mention scribbled on the back of a placemat ripped in half ).

I want to stress that I am a good tipper EVERYWHERE I go REGARDLESS of the service I get. I do my best to be respectful and to leave the establishment as tidy as I can before we leave. I’ll pick up food off the floor, stack cups and plates and silverware so it’s easy to carry to the dish room , use manners and treat my servers with understanding and respect.Tonights service wasn’t anything special by any means but I also wouldn’t say was horrible either. We took my father out for a late Father’s Day dinner and my tab came to $100 and change. I put $108 on my card ( I know it’s a weird dollar amount but the $8 would have brought my bank account to an even $ amount left in that account and I planned to leave more of a tip in cash). I had two dollars in 1’s and a couple $50’sbin my purse that I was heading to the counter to ask if they could break. Before heading to the counter I was getting my two year old son situated and was encouraging him to cleanup the few food scraps he dropped on the table while eating . Before I could stand up to go to the counter to break a larger bill our waitress came over and loudly questioned the $8 I was adding to the $100 tab on my card. ‘ you are only leaving me $8?’ I said ‘ that’s what I’m putting on my card I’m working on the rest’. She said ‘ you owe me 15-20% not $8’ I said’ I don’t mean to be disrespectful but it is very rude to question someone’s tip and I am working on change…’ she cut me off and continued even louder saying ‘ you need to pay 15% to 20% on the bill’ and pushed the receipt back across table with a pen placing it infront of me.I felt embarrassed worrying others were over hearing her questioning my tip and not understanding I had every intention to leave more but in cash. She continued and said if I wasn’t going to tip I shouldn’t be eating there and continued to hastily say things I couldn’t make out to the point my father interjected and said ‘ woah woah woah I think that’s enough!’

I may have been wrong here and for this I apologize, but I pushed the receipt back across the table and told her I was now satisfied only leaving an $8 tip and that I had planned to leave at least %20 which would have been in cash, that it’s very rude to not only question a persons tip but to do so in the demanding manner she was publicly and that I was happy to take my business elsewhere in the future…. I then gathered my things and walked out.

Once in the parking lot my parents told me a similar situation had happened to them a few times prior. Dining there. Long story short my mom paid her bill using a card and my dad went up to the counter to break a larger bil. the waitress came over and questioned why she wasn’t tipping and was not quiet about it drawing attention to the table . My mom explained my dad was getting change and the waitress made a comment that when my dad Came back the tip should be At...

Somebody has a passion for what they are doing in the kitchen. Especially with meats and vegetables. I've been around when it comes to Asian restaurants. And sadly at some places the boneless spareribs are chewy as rubber bands and you could tow a trailer with the beef teriyaki. BUT NOT at this place... I'm not sure if it's some sort of marinading or manual tenderizing (hammer) but the boneless spare ribs and beef teriyaki melt in your mouth. The same is true with any dish containing these meats. So hats off to the passion in the kitchen. Sadly becoming a rare thing these days. Oh and a word must be said for the folks out front. Everyone I've dealt with isn't just well trained but it doesn't take long to realize that this group of people very much like what they do and who they do it for. A very pleasant, comfy place to dine and socialize. I hope you have the pleasure of meeting John, one of your hosts. About the friendliest and kindest person I know. You won't have to wonder if you're appreciated as a customer. John's smile will assure you of it. 5 stars for sure. I'm glad I don't live...

We always love ordering from here. The staff is always friendly, the restaurant is always clean and the food is absolutely delicious! We have never had a bad meal, or service. It's always worth the 35 minute drive. Tonight my hubby had the "Triple Delight" from the Chef's recommendations section of the menu. It's a mix of shrimp, beef, chicken, baby corn, snow peas, water chestnuts and mushrooms in a savory brown sauce. It came with a choice of appetizer (he chose Battered Chicken Fingers) and pork fried rice. He loved it! Btw…look at the pictures and their I portion sizes…they're huge! You won’t be hungry when you leave here! I got the Chef recommendations "Sesame Chicken" it's my 'Go to!' Tender, battered chunks of chicken in a somewhat sweet but savory golden sauce thats topped with sesame seeds. It came with pork fried rice and I chose an egg roll for my appetizer. (Also scrumptious!) If you’re in the mood for some delicious Chinese food that you can get a reasonable prices and super quick service, don’t hesitate to to come try Sunny Garden. You won’t be...