Vallarta Mexican Restaurant & Taco — Restaurant in Heflin

From 2011 till 2020 this was an awesome restaurant.. but now the last 3 times Jose the owner has had a bad attitude with me and my kids when we never do anything wrong. He just doesn't like doing a waiter job or owners job. As we are eatting not our fault if we have to ask for drinks or menus because they do not fill them quick enough. Then when it's time to go and u need bags for chips, containers for dips or food Jose gets mad and upset because you have to ask him or his son back to back cause sometimes u don't know what or how many you need at once. So Jose comes to table and screams at me 3 times ago and 2 times ago and thought I would give another time another chance figuring he just had bad nights. I sent my 16 yr old up with cups to fill and bring back when Jose got them filled and Jose came and screamed at me and then i was requesting containers and he screamed again at me. Which is not good business manners. But he made sure no one was in here the 2nd time tonight. I sit in the restaurant 30 mins with card out waiting on chip bag and to pay bill while my 16 yr old went on out to car because Jose screamed at us and us trying to help him..... NEVER AGAIN NEVER AGAIN I CAN'T...

I was carried there for my birthday and they brought me the hat which I put on, no problem, they brought me the dessert, they sang happy birthday then the lady that is up front not only hits me in the face with an EXCESSIVE amount of whipped cream then smears it in. It went in my eyes, all in my hair and all over my wool coat. My family was in shock and I was so mad. Not only everytime I have eaten there, which this is only the 3rd time, I have stomach issues. Don't get me wrong, I don't mind a little fun and I would not have cared for a dab of whipped cream in my face but that was ridiculous and I will never go back in there. Now, I am going to have to have my coat professionally cleaned and I may have to go to the eye doctor as I wear contacts and my eye will not stop watering. I had to remove my contact and they are the 30 days 24 hour contacts. This has cost me alot more money than...

Went in to eat and there was no one up front. We waited for about 5-7 minutes before someone finally got up there. Even then the employee only acknowledged me to ask me to move so that he could check someone out. Finally after about 10-12 minutes we were told they had to clean some tables and then we would be seated… there were at least 4-6 tables that I counted that were clean and unseated. We still continued to wait but after 30 minutes and watching other people walk out as well, we decided to just go somewhere else. I understand being short staffed but what was the point of adding additional space to the restaurant if you can’t keep up with the additional business? Make it make sense. The sad part is, we haven’t eaten at Vallarta in almost a year because the last time we did, I got extremely sick and spent the night vomiting. I still decided to give it another chance. I won’t make that...