KFC — Restaurant in Helena-West Helena

I wont give this place one star.i go in to get my husband and I something to eat there were 2 tables with people also waiting. I order and the cashier says it'll be 20 min on crispy so I said ok I'll wait. 15 min later she calls me to counter maam all the crispy is already sold there isnt enough for your order. So instead of asking for my 18.oo back I settled for original which when I got home I wished I never got anything it was so greasy. How does a chicken place not have chicken. I've ran convenient store whose big sale was its chicken when u get low u r suppose to be dropping more. But not here in west helena they act like it's no big deal. Well i will not give KFC another nickel. I will drive 45 min to Forrest City for popeyes or tunics ms to Churches. Having no chicken at a chicken restaurant would be like going to a clothing store and they...

Placed order at 4:45 and they said it would be ready at 5:10. Been sitting inside since then and still waiting. Now 6:00 and food is finally ready, upon arrival the manager was trying to go home for the day, knowing she was short staffed, and knowing my order was late. She apologized and said it would be 16 min. I then asked its already been 25 minutes since I placed my order and they were serving drive thew instead of getting my order together. She left the store and had a huge bag of food to take home with her. Another man has been has also been waiting for 45 min threw drive threw. They need a new manager who will stay when short handed until everything is...

The only issue I have is when I place a large order that suppose to have 4 pieces of white and 4 pieces of dark chicken. When I get home I have more dark than white meat. I explain some of my family members eat dark and some eat white. I ask before leaving the window if the order has the right pieces of chicken because I don't want to hold up the drive thru line. After getting home from a hour and half drive from work in Arkansas it is very disappointing when I open my order to find out it's not right. I do not feel like driving back there and have to start my...