Vicky Bakery

I love their food, most of the time it’s always amazing, but I am giving them a bad review because of their service! They are just rude In there. When I walk in, they ignore me, no greeting or asking if I may be helped. I don’t speak Spanish and don’t think I need to in-order to be helped. Not sure if that’s the reason why they don’t talk to me. I order from Uber eats and pick up my order to save time. As soon as I put my order in on Uber eats app, it tells me my order is ready for pick up. So I go and end up waiting forever for my food. Takes forever for them to even acknowledge that I’m there. They won’t make eye contact to ask if you need help. It’s so rude. I have to constantly walk up to the counter and cut everyone off just to say excuse me ask for my order.

Today, I was in there for 30 mins after my order said it was ready. No one payed any attention to me, but they’re laughing and talking to eachother and everyone else. When I asked the first time for my food, one girl said 5 mins. I said ok that’s not bad, then 20 mins go by, so now I’m pissed and I ask again. I asked when will my order be ready because Uber said it should have been done 20 mins ago. And she said something under her breath and walks away. After waiting another 10-15 mins, my food finally comes out!

HORRIBLE SERVICE! Why have uber eats work for them if you have to still wait for your food! They shouldn’t lie and put your order is ready if it’s not!