HAIR IN MY DRINK! I was looking for a coffee shop near me and decided to check it out due to glowing reviews. There were 3 girls at the bar and 1 customer in line ahead of me but service was slower than expected. The credit card swipe had an issue. Each time it said “approved” but wouldn’t go through completely. They restarted with no luck so had to manually enter in credit card info. I then found HAIR caught between the lid and the cup when it was finally ready. I had not left the counter yet so I showed it to the girl at the register and they kept looking at each other like “wtf” and reluctantly made a replacement drink. I was so grossed out. Maybe I came on an off day? I can deal with slow service and payment system issue but most certainly won’t accept a hair in my drink and baristas making faces like a bunch of high school girls.
In terms of quality, we ordered a taro and a lychee bubble tea based on recommendation. The taro was excellent and the lychee was too...
Read moreUPDATE MAY 2022:
So I ordered thru the mobile app and usually it will tell you if your order is ready for pick up but mine wasn't and was waiting in my car refreshing the refresh button and still not ready and i decided to get inside just to find out my order has been on the pickup table for awhile.
UPDATE: Feb 2022:
So they updated their app and it won't let you in unless you verified your number. In my case my old one was registered and no way for me to get the code. There is an option to change ur password vial email which i did but again if u log back in it will still ask u to verify ur number. Hos is that? MY POINTS ARE GONE!
I love cafe brio. And good thing that they have online ordering however i hope there is a way for us to track our points via the rewards section. Like we are able to see the points earned in every transaction or purchase. And how many points is equivalent to any...
Read moreEminato is simply the best coffee, atmosphere, and service out there! My family has been going there for over five years and enjoyed every single visit. Their fresh brewed coffee is delicious and flavorful, their espresso based drinks are perfectly crafted and comforting, and their cold coffee options are so refreshing! They also have a good selection of pastries, gluten free treats, and savory foods to pair with your drinks. Eminato's excellence doesn't end with their drinks; their atmosphere is cute, calm, and aesthetic. They also have a wonderful team of baristas who provide excellent service and deliver great drinks. If you're not a big coffee fan, they also have an extensive menu of bubble teas, herbal drinks, and bottled beverages. What are you waiting for? Get in there and try...
Read more