My family and I visited The Landing in Hillsborough, NJ, for their special Mother's Day buffet, expecting a delightful dining experience to celebrate the occasion. Unfortunately, it fell short of expectations, leaving me and my family disappointed.
The food quality at the buffet was underwhelming, particularly the meat dishes, which were overcooked and dry. It was disheartening to see the restaurant fail to maintain its usual standards on such an important day, when families gathered to honor their mothers.
Additionally, the service during the buffet was frustratingly slow. Despite the self-service nature of the event, we expected some level of attentiveness and efficiency from the staff. However, we found ourselves constantly waiting for assistance, which significantly diminished our overall experience.
To make matters worse, a mandatory 20% tip was added to our bill, even though it was a buffet. When we questioned the staff about this, they seemed dismissive, responding with, "yeah, they do that." This lack of transparency and unwillingness to address our concerns was disconcerting.
Lastly, the cost of dining at The Landing's Mother's Day buffet was exorbitant, especially considering the subpar quality of food and service. There are many other dining options in the area that offer better value for money and more enjoyable experiences for special occasions.
Overall, I cannot recommend attending The Landing's special event buffets, such as their Mother's Day buffet. With poor food quality, slow service, questionable tipping practices, and high prices, it's an experience better avoided. There are plenty of other establishments in the area that will truly value your patronage and make your special occasions memorable for the...
   Read moreMy husband and I went to the "pub area" on a Tuesday night and the experience was awful. The place was less than 1/2 full and the service was terrible. We sat at the bar, and the bar tender, a blonde woman (never told us her name) walked past us 4 times before acknowledging our presence. Not a Hello, a nod a "ill be right with you- NOTHING. Finally, she decided to come over and take our drink order- we order our drinks. She never comes back to take our food order, although we have menus she gave us from the drink order. My husband tries to get her attention since she's at the end of the bar standing idly, he says excuse me- she throws her finger up and says one second... and at that moment walks way. I look at him and tell him I am 2 seconds from leaving, and she can keep these 2 drinks, with that attitude, but he says see what happens and gives her ANOTHER chance... She finally comes back and takes our food order. Her entire demeanor was awful. Not amicable, not social, not a smile- just terrible. We finally order, our food comes- we eat. She surprisingly comes over and asks if we need another drink- I was shocked... We order another round. We finish the round and ask for the check, she gives it to us, and we pay. My husband signs for it, and places it down on the bar, at this point she is in front of us because she is washing glasses- not a good night, take care, have a good one- not any type of acknowledgement that we are done and leaving. I am pretty certain that we will not be returning here, which is a little disappointing since it is local, and quite close to home. 2 thumbs all the way down from us for this establishment. We will travel elsewhere for a quick bite and a drink om a...
   Read moreThe food and the venue itself were greatâ the staff, not so much. They were VERY disrespectful. Just hosted a party there and was told by management I could come an hour and a half early to set up. I came an hour early and the door was locked, had to call to ask to get let in. When my sister and I walked in from the rain with boxes in our arms, the first thing we hear is one staff member say âI can already tell this is going to be a fing s showâ. I tried to ignore it. It was early and they were young so I just thought they were ignorant, kept this to ourselves. Didnât want it to ruin the day. By the end of the party I had many guests tell me the rude things the staff had been saying within earshot of our party. My nephew even told me that two of the staff members blocked him from entering the room where the buffet was set up. We had already been let in to get food, and we paid for the private party, so why did they block him? I just hope they didnât do it to the older guests, too. And they had the nerve to ask for additional tip at the end of the party. They didnât even deserve the $400+ gratuity that was added to the bill.
I wish we had a more pleasant experience with the staff. I would have liked to come back to try their regular menu items but it isnât worth the disrespectful and negative comments...
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