Fancy Gap Country Store — Restaurant in Hillsville

This weekend was our 2nd visit and it was so disappointing that we walked out. When we got to the place it was busy but no one was in line at the counter. I walked up with my kids and my husband coming in behind me. We were there for ice cream so my kids and I of course looked at the ice cream counter because my kids wanted to see what they had. The cashier asked if we wanted to try anything. Each of us tried one flavor and decided what we wanted. The cashier walked away ignoring us. So I tried asking my kids if they wanted an ice cream flight or what. No one else offered to help us. I look at the cashier that handed us the ice cream tastings and she told me I wasn't in line. That I needed to wait behind 4 other customers and you have to pay when you order. DUH! I was trying to give you my order and you walked away. You didn't communicate that I needed to take a step to my left even though my husband was standing under the ORDER HERE sign and all 4 of us had the tiny tasting spoons in our hands. Why would I think that myself being the only one in line, you giving us tasting spoons, and my husband standing under the ORDER HERE sign would mean we weren't in line? Instead this female decided to try and embarrass us and make it sound like we were trying to cut in line. I was not in the mood to deal with her attitude so we left. The owner offered to help us if we'd stay but after as unwelcome as that cashier made me feel we'll never return and I will tell people to skip that place.

Also, at this visit too because they keep the ice cream a bit warm to make it easy to scoop again some was freezer burnt ad soupy. Not like our $50 order is going to break them but when friends visit town we'll hit up other locally owned businesses instead. I hope...

I am a driver for fedex and lately been delievering in Cana. Today was a rough day, pouring rain, flooding all day. I was starving and needed a good quick meal. I saw the Country Store and decided to stop in.

Upon arriving I was greeted by a very nice gentlemen who showed me in. As I went to the counter I was greeted once again by the friendly staff.

The food came out quick and perfect. I order the bbq sandwhich with mac n cheese and cabbage for my husband and I. As I waited I decided I wanted a milkshake and it did not disappoint. But as I stood there waiting, the energy in this place was amazing.

Everyone was smiling, even the customers in there were helping me when picking an ice cream flavor. I honestly could see the joy this place brought to people. Not like when you walk into McDonalds and everyone is angry, in a hurry and bumping into you. The music being played was also great.

Now I am sitting and eating my food. It was more than I could eat and I am just happy to have extras for lunch but the bbq is so good. I love the cabbage and the Mac n cheese this food did not disappoint.

To who ever owns this place you should be proud. The food, the service, even the customers are all so amazing. I bragged to all my co-workers to stop in if they run a route out in Cana. I will def...

I recently had the pleasure of visiting the Fancy Gap Country Store, and it was an experience worth sharing. My family and I stopped by for lunch and ice cream, and we were absolutely delighted. The folks there are incredibly nice and welcoming, making us feel right at home from the moment we walked in.

The store is easy to find, and we appreciated the ample parking available. It made our visits convenient and stress-free. We enjoyed our time there so much that we ended up going back several days in a row!

The lunch offerings were delicious, with a variety of options that satisfied our appetites. The ice cream was the perfect treat to top off our meals—creamy, flavorful, and simply delightful.

Overall, the Fancy Gap Country Store provided a wonderful experience with its friendly atmosphere, great food, and convenient location. We look forward to returning on our next trip...