J & J's Pizza Shack of Hobart — Restaurant in Hobart Township

They claimed that they would refund my money on two separate occasions, the first for the pizza having a hair on it and being dead from sitting in warmer and the second incident that they have not refunded for is when I placed an order at 1:14 and had to drive up to jj's for a pizza that wasn't made until 3 pm. Get it together, love how they only respond to positive comments on their reviews. I'd like a phone call back

The food is good when it is not over cooked. I placed an order for pick up and im usually quoted about 25 mins, my boyfriend goes into the restaurant to pick up the pizza and he was in there for another 30 mins because the delivery driver took our pizza for a joy ride..the manager made him wait for the driver to bring it back and then she argued with him that it was not luke warm after being out of the warmer for almost an hour. The service could definitely improve..

Another shitty incident tonight, burnt pizza and the only credit is half the amount I paid or refund me in 5 to 7 business days..what if that was all that I had, im tired of the way I've been treated at this location..and will not be back to be honest.

Don't waste your money or time here with these kids because they do not care about customer service or serving people quality food.

Once again ordered my food at 1:14 didn't get my dead pizza until 3 pm. Wanted to talk with manager over the phone which I could not, had to drive up here for them to tell me they can re make it and not refund my money 😑 which would take a week. Im tired of thebservice here and I...

I have always been pro JJs. Best pizza in the region, hands down. But today they messed up my order and tried to deliver my pizza to an address I haven't lived at for 7 years. I specifically said I'd like to place an order for pick up on the phone and they put it in for delivery without even verifying a name or address. As I'm pulling in to pick up my pizza, I get a frantic call from the delivery driver who tells me "all I can tell you is I'll bring it back to the store". So I waited an additional 20 mins at the store for them to bring me back by pizza. Then I asked to not be charged delivery and he offered me a credit toward my next pizza even though I told him I don't live in the region anymore and would likely not be able to come back. I felt like I should have gotten refunded for the delivery charge because that was their mistake, especially not verifying an address, because had they asked I would have been able to correct them. It all just felt super...

You know, the food is okay. No, real complaints here. It's very similar to T's but the reason why I always order from T's is based on 2 things. I ordered from JJ's awhile ago and the older guy w/the go-tee was so super rude. Let's remember that you are the one who applied for a customer service based, food service job. Not me. Know your role bro! Also, JJ's has issue with putting out the same product consistently. Meaning one day your meal was quite good & the next it very well be really gross. I work in high end retail myself and I just can't stand to be treated rudely. I work hard for every bit of my money like the next man. I don't want to spend it on a business that treats me crappy. I treat each person the way I would like to be treated. JJ's could use T's as a model to train their employees on how...