I love small little family run places so we decided to eat here this morning. We were sat quickly and after deciding what we wanted ordered with no issue. From there I cannot say it was a good experience at all. The waitress acted very rushed and like we weren't really important, bringing napkins and just throwing them on the table as she walked away. But I didn't say anything as I do not try to complain. We sat and sat and waited and waited. Almost an hour later our food finally came out. My husband's food was hot and good, most of mine was ok besides the biscuit and gravy tasted funny and had obviously been sitting quite some time, but again, I really try and just deal with it and not say anything, because I know every place will have a bad day. My sisters food however was not even warm, the sausage was left off of her sandwich. The waitres went and got her sausage and when she came back she informed her the food was cold and she just didn't want any of it so the waitress took everything, but didn't even offer a solution or anything. But at that point we were just going to wait for the check, pay and leave. But then this "cook" man came down started pointing his finger , knocking items off the counter as he threateningly pointed at our table with the nastiest hard looks and puffed out chest and said something we couldn't even understand, but was most certainly a hateful tone. My sister went up to the counter to speak to them about our concerns and we were met with attitude and rudeness. The man then came and told her to get the f#$k out of there. Seriously? Who says that to a customer? She wasn't cursing at him, she was quiet and polite and just trying to explain the issue and he comes down in a very threatening manner spouting his nastiness. I came to counter to just pay and get out of there but everybody just wanted to have bad attitudes and basically called us liars. He stood 15 feet away giving hard dirty looks like he was trying to intimidate us. We tried to pay the bill but she refused to take any money. I do not ask for handouts and did not want her trying report us as non-payers so we left cash on the counter and left. VERY disappointing and the only explanation we were given is the worker we were speaking with claimed she was out of it due to low sugar. It wasn't even her behavior that was the issue though so I'm not sure the point in telling us that, she shouldn't be working if she's not feeling well. But she was far more appropriate to us than the horrible man cooking the food. He almost hit people at the table in front of us when he threw his hand out toward us and knocked things off their counter. just extremely unprofessional environment. My hope is the owner of the establishment can retrain their employees and get them under control. If those were the owners... wow! Good luck! We most certainly will not return, nor recommend them! That man is a...
Read moreWalked in you could really smell grease in the air. I explained to the waitress, please pass this on to the owner. I had a ham and cheese OMELETTE. I also added sausage in it. The sausage was terrible, there was hardly any Ham or Sausage in the OMELETTE. I asked if they had real American cheese not processed.. The owner says they do not make a real American Cheese. Processed cheese is very bad for you. He took everything defensively he even followed me to the restroom. When I left he followed me outside. He says don't you ever come back here again. He said I was very rude to the waitress. But I was very polite to her, I even left her a very good tip. Even though the OMELETTE was terrible. The breakfast was over $18.00 for an omelete. Coffee and Orange juice Came with home fries an English muffin or toast. I think he upcharged me because he was upset with me. He never came over and talked to me, and asked me how everything was. Anyways I do not recommend this place. No hard feelings. But when you walk into a restaurant and it doesn't smell good, I should have done an about face and went some place else, I think it's time for him to retire. You never argue with a customer.. Don't take my word for it you try it. I'll just say good luck. I should have reported that restaurant to the board of health. The windows were terrible looking also very dirty. Anyways try the metro diner that place will blow your mind. Prices are reasonable and the food is...
Read moreWe had breakfast again here Sunday. Our 3rd time here over the past couple months. Service is pretty good but they sure could use one or two more servers during the busy times. They were pretty busy at 10am this past Sunday. 3 servers. Several not cleared tables. Staff was moving quickly, but unable to keep up. Our order took aboutb15 minutes to table. My biscuits and gravy was not hot. My friend's eggs were not cooked hard as asked for. Coffee was great! And, refilled often. I REALLY WANT THIS PLACE TO MAKE IT!! Constructive criticism: during busy times...definitely need an extra waiter or 2. Bike week coming up. Need to step up the service! Absolutely need an extra prep person in the cook station. Too slow on the grill! A set up person would cut down the late food arrivals. Cooks need to get it right the first time around. Mistakes waste time. Talked to the owner, Kim. She has awesome aspirations. Stay on top of it, Kim! You've got a great idea here!!! We want Gina's to be here for a...
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