I wish I could give them zero stars! We were in town for a birthday party. They were open so we went thru the drive-thru. There was only one truck in front of us at the speaker. We sat behind the truck for about 10mins before we pulled off and I went inside to order. A lady was stocking food and said we’re open but they didn’t have any workers. She called the manager to help me. I saw him stocking food too but he didn’t say anything. I finally asked him if he would be able to assist me with purchasing 2 orders of cole slaw and that was it. He said not right now but I can later. I asked him how long it would be so I would know whether to leave or not. In a rude tone he said I can’t tell you what to do but I can’t help you right now. I said I’m only asking how long it’ll be. He walked off without saying anything. He was probably the rudest manager I’ve ever encountered. I walked out. By the time we pulled around, there were about 6 cars in line. They wasn’t greeting them or telling them anything either. They was just letting them sit in the drive-thru. We pulled around and told each of the cars. They thanked us and pulled off with us. Do...
Read moreI went through the drive through and wasnt too sure what I wanted according to the original pieces they had left, I think his name was Dante or something but he was so patient and helpful and then SUDDENLY a girl blirts into the speaker, IS THAT ALL, YOUR TOTAL 21.79, so That jerked my anxiety big time. So Im like, Im sorry are you speaking to me or did you accidentally yell into the speaker cause the young man was helping me, she blirts out again in disregard, YOUR TOTAL IS 21.79, PULL AROUND. So I did, instantly irritated, I asked why she did that and where is the guy that was initially helping me, he came to the window and I thanked him for being patient and helpful with an old veteran who rarely eats KFC. The rude or irritated girl Kay Kay at the window was just so........ all I know is, she either needs to work on her customer service or she needs to find another job at a desk away from people. KFC in Holly Springs please take up some customer service workshops and incentives...
Read moreWe had to wait to order some of our food because I didn't know which type of food I wanted so the cashier was putting other people's food together. That took her 15 minutes. Then,she took the rest of our order. My fiance got his food first and a large cup. They didn't have mountain dew Baja blast the drink which was disappointing. But they had the icee version of the Baja Blast. I wanted a refillable drink so I got Pepsi instead. The food was pretty good. He got KFC and I got taco bell. While we were eating at one table I noticed at the table nearest to us had some flies 😳 flying around the window 🪟 and the table. There were probably 50 of them over there. I didn't want them to fly close to us or our food so we moved to another table to finish our food. They are short staffed is some of why they are not doing as good. Also I asked for a large cup and she gave me a medium cup. It's okay because they probably gave my fiance the...
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